Calling Square's customer service line can be a bit annoying at first, but once you get through the automated messages, it can be helpful. When you call Square, you're given two messages saying that you can dial your party's extension at any time or you can stay on the line if you want to wait for assistance.
After the second message, you're taken to another message, which will repeat three to four times. This one says that Square offers email, online and phone support to all of its customers, and you can go into your account to get the appropriate phone number to call. To do this, you need to go online and log in, which will provide you with the number.
However, this is not the only way you can get assistance from Square over the phone. If you wait out these messages, you'll be directed to a menu where you can choose between English and Spanish. After making that choice, you'll be asked if you're an existing customer or if you're considering signing up for Square.
I chose the latter and was told that the system did not have me listed as a registered user of Square. That seemed unnecessary, as I obviously had selected that I was not a registered user. Regardless, I was promptly directed to Carla, who asked for my name and how she could provide assistance.
I told Carla that I was considering using Square for my invoices, as I was a freelance writer and regularly need to send invoices for my work. I explained that I was considering both the free and premium versions and wanted to know the differences.
She explained that the premium version would allow me to do a few things, such as sending milestone-based invoices, that I could not do with the free version. I asked her if that meant I should simply use the premium version, as I regularly sent milestone-based invoices.
She said that wasn't necessary, as the premium version came with a 30-day trial, so I could see which features I used and which I didn't need. She then asked if I understood the fee schedule for Square and if she could send me an email so I could look over what we had discussed. I said that was fine, and she explained how Square charged for its services, which wasn't something I was looking for.
At that point, I opted not to provide my email and ended the call. Within minutes, I received a call back from Square, as she'd taken down my number.
Overall, I thought this experience was both good and bad. Carla clearly wanted to make sure I didn't commit to anything too early and had plenty of information to make my decision. On the other hand, she was a bit hesitant about providing good information, and the starting menu was clunky, awkward and time-consuming. Based on this interaction, I would lean against using this number to contact Square.
该Square电话号码在2中排名#2,因为67,290 Square个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电415-375-3176的原因是为了解决Account Access, Disabled Account, Dispute a Charge, Card Reader Trouble, Trouble Receiving a Payment之类的问题而联系Square Corporate Offices部门。据我们所知,Square在Ireland设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Square有2个电话号码和4不同的获取客户帮助的方式。我们已经收集了有关415-375-3176以及在像您这样的客户的帮助下致电或联系Square的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Square应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,415-375-3176无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Square Corporate Offices座席可以通话时给您回电。它在此处不可用,但是当Square以外的公司将来出现客户服务问题时,请留意此事。一旦与Square的Corporate Offices部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然415-375-3176是Square最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道855-700-6000是他们总体上最好的客户电话号码,并且我们汇总了他们4的联系支持人员的总方式,供您查看。当您尝试通过致电Square获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为54%,而他们的总体帮助得分为67%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。