Southwest Airlines Phone Number

Call Southwest Airlines customer service faster with GetHuman

800-435-9792
Customer service
844-202-5523
新预订
Current Wait: 36分钟 (33m avg)
Hours: 24 hours, 7 days; best time to call: 9:15am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
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Reasons customers like you called recently

need to change a flight that includes a companion pass and no one is answering at custo...
I had book a flight from New Orleans to Chicago and i the flight is tmr and I don’t see...
I am still waiting to hear back from you. I haven’t received a call
I am trying to book flights for our schools palm team and would like to talk to someone...
I would like to see how my flexibility on my first flight out will be* if anytime means...
With whom can I speak about a complaint registered over a month ago? We still have not...
Need information on scheduled flight out of Pittsburgh International's *Airport going t...
On October *, my Southwest flight *N***L leaving Cle. To Mia was cancelled and I had to...
I am having trouble getting tickets for a flight
I need to add a lap child to our flight reservation.
i would like to change one ticket on reservation confirmation * *Q*T*D, for sylvia burn...
need to change my reservation
We need to add our * year old daughter as a lap child and infom we will have a pet flyi...
Need to change flight to an earlier time.
First flight got delayed so I can not make my connecting flight. Need to know options f...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Southwest Airlines's Phone-Based Customer Care

Southwest Airlines is a popular, low-cost air carrier that operates throughout the United States and in 10 different countries. Given the success of this company, it is not surprising that it receives many customer service calls each and every day.

Why Do People Call Southwest Airlines Customer Support?

People call Southwest Airlines for a range of reasons, including:

Purchasing, changing or canceling tickets

Checking on the status of flights

Inquiries regarding Rapid Rewards, Southwest Airlines' loyalty program

Inquiries about lost items or luggage

Inquiries about special needs, such as children traveling alone, flying with pets or disability accommodations

Purchasing other travel products, such as vacation packages or hotels which can be booked through Southwest

Troubleshooting or technical support using Southwest Airlines' website

Complaints or comments about service

Best Practices for Calling Southwest Airlines Customer Service

There are several things that you can do to help ensure that your call to Southwest Airlines is handled quickly and professionally:

First, ensure that you are calling the correct number. Southwest Airlines provides 24 seven customer service through its toll-free number, but there are other numbers that you can call for more specific needs or when calling from other countries. These numbers can be found on the Southwest Airlines website.

For example, if you are calling about a hotel booked through Southwest Airlines, or are trying to track down an item lost at a TSA checkpoint, there are other numbers that you would need to call. Southwest Airlines also has a Spanish language customer service line for US-based customers.

Before calling, make sure that you have relevant documentation handy. This might include your Rapid Rewards number, flight confirmation, change or cancellation numbers, billing statements, baggage claim tickets, passport numbers or previous correspondence between yourself and Southwest Airlines regarding your issue.

If you are calling for technical support in using Southwest Airlines' website, be near your computer or device so that you can troubleshoot along with the representative.

Have pen and paper handy, so that you can take notes during your call. You may be provided with reference numbers for flight changes or confirmations, and call notes can be helpful if you have to escalate your issue.

How do Consumers Feel About Calling Southwest Airlines Customer Service?

Southwest Airlines has a strong reputation for excellent customer service, and consumers seem to feel that the service provided stands head and shoulders above many other airlines.

What Kind of Issues can Southwest Airlines Customer Service Representative Resolve?

A customer service agent can resolve most issues that passengers have, including attempting to get information about flight status, booking, canceling, changing and reading booking flights, arranging for special needs while traveling, providing help with booking other travel needs, such as hotels and complete vacation packages, addressing in-flight customer service issues or providing direction when the passenger has issues that are not directly under the control of Southwest Airlines.

What Can't Be Resolved With a Call to Southwest Airlines Customer Service?

Southwest Airlines' customer service representatives have no control over company policies regarding fees for cancellation or flight changes. In addition, the agents cannot adjust pricing for airfare or other travel products. Many travel policies are not established by travel vendors, and it is up to you to take responsibility for ensuring that you have an up-to-date, valid passport or other government-issued ID and all necessary visas before traveling.

If you have lost an item in an airport or at a TSA checkpoint, keep in mind that Southwest Airlines is not responsible for these items. You will need to contact the TSA or the airport and ask for lost and found services so that you can be reunited with your property.

What Should You Do If You Have an Unsuccessful Call with Southwest Airlines?

If you get off the phone with a customer service representative and feel as though your call was not handled appropriately or that your questions were not answered, don't give up. You still have options for achieving an acceptable resolution.

First, review the notes that you took during your call. This may help you identify any miscommunications or misunderstandings that took place during the call.

Next, call back. The next person you speak to may have more education, training or experience and thus be better able to understand your issue and provide a resolution. Politely explained this is your second call and describe what went wrong with the first call. Then describe your desired outcome.

If a second call does not work, try getting in touch with Southwest Airlines another way. You can send an email through the online form on Southwest's website. You could also try reaching out via a social media platform or send Southwest a letter via postal mail. If you booked your flight through a travel agent or third-party online service, you could also ask the agent or the third party service to advocate on your behalf.

Customer Number 800-435-9792 - by the Numbers

拨打电话800-435-9792
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间24小时7天
最佳拨号时间上午9:15
将迷宫导航到人类按5再按0再按3
平均等待
当前等待36
排名(电话号码中)1
排名(总体)1
替代方法电话,网页,facebook,twitter
沟通质量56%
帮助质量55%
客户票4,633
信息最后更新Sat Oct 23 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

Southwest Airlines's Best Toll-Free/800 Customer Phone Number

这是Southwest Airlines的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Southwest Airlines座席的工具。该电话号码是Southwest Airlines的最佳电话号码,因为像您这样的162,408客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答800-435-9792的呼叫的客户服务部门解决的常见问题包括Change Booking, Question About A Booking, Flight Inquiry, Special Request, Refund a Charge和其他客户服务问题。您要呼叫的Southwest Airlines呼叫中心有Texas名员工,并且根据客户而开放24 hours, 7 days。 Southwest Airlines总共有6个电话号码。与Southwest Airlines代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Southwest Airlines - by phone or otherwise

尽管800-435-9792是Southwest Airlines最好的免费电话号码,但是共有9种方法可以与他们联系。根据其他Southwest Airlines个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其新预订部门的844-202-5523电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过844-202-5523来购买新预订。如果您认为此信息不正确或知道与Southwest Airlines联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Southwest Airlines.

What is GetHuman's Relationship to Southwest Airlines?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Southwest Airlines. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Southwest Airlines Contact Info

All Southwest Airlines contacts
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Southwest Airlines服务台
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