People of all ages may need to contact the Social Security Administration (SSA). Suppose a young person can't find their original Social Security card when applying for their first job. In that case, they must contact the SSA for a replacement. A person who can no longer work due to a disability can apply for benefits through the SSA.
The Social Security Administration helps retiring people complete paperwork for their benefits. Widowed persons and children of deceased or disabled adults can also apply for benefits. I called the SSA to ask if I am currently getting Social Security benefits and working part-time, "Will the money I still pay into Social Security increase my monthly benefit?"
Included in the greeting by the automated response system was a message that said if this was an emergency, call 911. The systems said someone can answer calls from 10 a.m. to 5 p.m. on weekdays. It also went through a menu of selections a caller could press to get help, including someone calling about a Social Security issue.
The automated system said people could call SSA to report Medicare or Medicaid fraud, social security fraud, identity theft and get help with applying for benefits. It also said the website Social Security.gov has information regarding programs and benefits.
The system told me I could call 800-772-1213 Monday through Friday, 8 a.m. until 7 p.m. to speak with a representative. The automated system offered the option of listening to the message again or hanging up. After hanging up I called the number to speak to a representative, but I got more of the same.
An automated voice response system began by thanking me for calling and informing me that they may record the call. It provided the following announcements: The cost-of-living adjustment would start in 2024, and the Medicare Part B premium would increase. It also warned callers to be aware of people impersonating the SSA and to report those incidents to the agency.
The system suggested help topics and asked, "What sounds closest to what you need help with? None of the system's recommendations could get me the information I needed.
When the system finally said it would connect me to a representative, I listened to a message saying my expected wait time was 42 minutes. Not having time minutes to wait that long, I gave up on getting help and decided to try another day.
The experience of calling the Social Security Administration did not surprise me. It is a large government agency serving millions of people every day. However, every state has local Social Security offices, so I cannot understand why the system does not encourage individuals to call those offices for help.
Speaking to a human is preferable to pressing numbers that don't lead to the information a caller needs. An automated assistant cannot listen actively and ask specific questions that enable a consumer to get help.
该Social Security电话号码在3中排名#2,因为212,472 Social Security个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-269-0271的原因是为了解决Missing Payment, Question About Benefits, Report Fraud, Update Account Info, Can't Login之类的问题而联系Social Security Fraud Detection部门。据我们所知,Social Security在Illinois or Massachusetts or New Mexico设有呼叫中心位置,您可以在开放时间Mon-Fri 7am-7pm EST打电话。 Social Security有3个电话号码和4不同的获取客户帮助的方式。我们已经收集了有关800-269-0271以及在像您这样的客户的帮助下致电或联系Social Security的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Social Security应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-269-0271无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Social Security Fraud Detection座席可以通话时给您回电。它在此处不可用,但是当Social Security以外的公司将来出现客户服务问题时,请留意此事。一旦与Social Security的Fraud Detection部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-269-0271是Social Security最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-772-1213是他们总体上最好的客户电话号码,并且我们汇总了他们4的联系支持人员的总方式,供您查看。当您尝试通过致电Social Security获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为48%,而他们的总体帮助得分为65%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。