A:Don't push anything, just remain on the line.Our free phone can also navigate phone menus to get a live human at Scottrade for you.
Q:
Does Scottrade offer 24 hour customer service?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Saturday, and the most busy day is Monday.Schedule a call when it's convenient for you.
Q:
How long will I wait on hold?
A:The average hold time is 4 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Scottrade below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Scottrade phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Don't push anything, just remain on the line.
Below are some clips we've found from Scottrade's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to TD Ameritrade. To hear about the dates when TD Ameritrade sends out your tax documents, press nine.
Otherwise, please stay on the line.
For assistance with an existing account, please press one."
Excerpt from a call with Scottrade
Thursday, February 29, 2024 5:06 PM
They may ask you to say or enter information
"All accounts have now moved to Charles Schwab.
Your call will be transferred to a Schwab representative.
Hello. You've reached Schwab, and we're glad you called.
If you have an existing Schwab account or transitioning TD Ameritrade Inc account, please say or enter the last four digits of your Social Security number."
Excerpt from a call with Scottrade
Monday, September 30, 2024 2:47 PM
What are the hours and when should I call?
Scottrade operates the call center for this 800-454-9272 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 122 calls made in the last 90 days using our free, web-based phone (see above).
Call when they- and you- are open
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, you can also schedule the call with Scottrade at a time when they are open and when it works for you. We will confirm you are ready before placing the call, just in case. That means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Scottrade phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Scottrade staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Scottrade is Saturday.The most busy day to call is Monday, which averages 933% more phone calls by comparison.Again, this is based on a sample of 122 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Busiest
Tue
Wed
Thu
Fri
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Scottrade is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Scottrade staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Scottrade
If you have time to do a bit of reading before you call Scottrade, we recommend you read over some of our problem-specific articles.
Click the link above to get answers to just about any Scottrade customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Scottrade, and their purpose. Are any of these similar to the reason you are trying to call?
Request for contact numbers: "What's the number for Scottrade?"
- From a call lasting 2m 28s , Apr 16, 2025 4:25 PM
Retrieve old account information: "I'm just selling my house; I forgot that I have money with you."
- From a call lasting 8m 24s , Jan 23, 2025 12:08 AM
Selling shares: "I just wanted to sell them."
- From a call lasting 15m 40s , Jan 13, 2025 7:22 PM
Check cashability inquiry: "Is it cashable, or is it out of luck?"
- From a call lasting 8m 15s , Nov 14, 2024 5:51 PM
Inquiry about old account: "I want to get back into the market."
- From a call lasting 4m 13s , Nov 11, 2024 2:47 PM
Check account status: "I just want to see if this account is still active."
- From a call lasting 4m 28s , Sep 30, 2024 2:47 PM
More Scottrade Customer Service Contacts
There are of course other ways to contact Scottrade customer service besides the phone. Below we list the best ones, by medium.
If phone-based customer service is not available, or the wait times are long, many people prefer chat as a next-best option. Some even prefer it to calling on the phone. Luckily, Scottrade provides this option.
As a last, sometimes only, resort- Scottrade customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Scottrade's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Scottrade agent. This phone number is Scottrade's best phone number because 888 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-454-9272 include Get financial advice and other customer service issues. Rather than trying to call Scottrade first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web or chat. In total, Scottrade has 2 phone numbers. It's not always clear what is the best way to talk to Scottrade representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Scottrade. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Scottrade. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.