"Payment plans.
To do this, I'll need to look up your account. What's the ten digit phone number associated with your account?"
与 Potomac Edison 的通话摘录
Monday, May 20, 2024 2:23 PM
他们可能会询问您打电话的原因(而不是菜单)
"Welcome to Potomac Edison, a FirstEnergy company.
Your call may be monitored or recorded for quality.
FirstEnergy is currently experiencing high call volumes and a longer than normal delay can be expected.
If your call is not of an urgent nature, you may wish to contact us via our website at first energy corp dot com.
Please provide us a phone number where you can be reached if a personal follow-up contact is needed.
Thank you for your understanding.
Greetings. I'm your automated assistant.
Using a short phrase, please describe why you're calling today."
与 Potomac Edison 的通话摘录
Monday, June 3, 2024 1:54 PM
他们可能会要求您说出或输入信息
"You can say things like outage, I need to turn off my service, or update billing address."
与 Potomac Edison 的通话摘录
Monday, June 3, 2024 1:54 PM
他们可能需要查找您的帐户
"Make a payment. To do this, I'll need to look up your account."