Postmates Phone Number

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Reasons customers like you called recently

Saturday morning June **, **** I placed an online order for George Webbs located downto...
We ordered McDonald's and the app said * minute and then it suddly shut off. We don't k...
Hi, my restaurant of choice listed post mates as an option on google maps so o chose it...
My whole order is missing. I just saw that it was supposed to be here but it's gone. No...
I ordered a * piece thighs and leg with (*) coleslaw. I received a * piece breast and w...
I don’t have access to my email and I’m trying to log in the app
Ordered a foot long steak sweet teriyaki with pepper jack cheese and received chicken t...
I placed an order today June ** **** at Subway on **th street. I placed the order at th...
I placed an order to the wrong restaurant and I want a refund so I can place my order w...
Hello I worked for postmates for a few months back in **** & **** and I had about...
I’m am charged almost every day from postmates when I don’t order or gave authorization...
I ordered * pints of ice cream. It was over an hour late and all melted. Then I had to...
I was involved in a car accident in **** while driving for postmates. I had emailed the...
I need to check the status of a refund from an order on *-**-**
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Postmates's Phone-Based Customer Care

Postmates is a meal delivery company that partners with restaurants and other businesses that do not have their own delivery staff. As one of the most successful online meal delivery companies in the United States, it isn't surprising that Postmates gets lots of requests for customer service.

It should be noted, however, that Postmates does not provide phone-based customer support. If you need to get in touch with Postmates, you must do so through Postmates' online request form.

Why Do People Contact Postmates Customer Support?

Customers contact Postmates customer support for a range of reasons, including:

  • Technical support and troubleshooting
  • Tracking order status
  • Making changes to orders
  • Reporting problems with orders
  • Filing complaints or concerns about delivery drivers
  • Membership changes and cancellations

Best Practices for Contacting Postmates Customer Service

There are several things that you can do to help ensure that your Postmates inquiry is handled quickly and professionally:

Follow the instructions in the help section on Postmates' website. This will help ensure that your support request is forwarded to the correct department.

Explain your concern clearly, carefully, and politely. This will help the customer service representative understand your problem so that he or she is able to offer a solution.

Ensure that you have screenshots and copies of documentation handy. Being able to supply this information to the customer service agent who handles your request can speed up your ticket and helps to ensure that you get the resolution you want.

How do Consumers Feel About Calling Postmates Customer Service?

Many consumers are unhappy that Postmates does not provide phone-based customer service. The lack of real-time support can be frustrating when waiting for a pizza to arrive or to report a missing packet of ranch from an order of chicken wings.

At the same time, there does not appear to be pattern of reports online or in the news media regarding poor service from postmates, indicating a relative satisfaction Postmates customer support.

What Kind of Issues can a Postmates Customer Service Representative Resolve?

A Postmates customer service representative can resolve many common issues, including billing problems, undelivered or misdelivered food, missing items, wrong items, or problems with delivery drivers. Customer support can also help with troubleshooting technical issues on the Postmates' website or mobile apps.

What Can't Be Resolved With a Call to Postmates Customer Service?

Postmates is a third-party service used by restaurants and shops. While Postmates can attempt to intervene in a dispute between yourself and the merchant, there are limitations to this capability and you may need to take other, more direct, approaches to resolve an issue.

If your computer or device is incompatible with the Postmates website, a customer service representative may be able to suggest a workaround, but may not be able to entirely resolve the issue. If this is the case, you'll need to use a different device to access Postmates.

What Should You Do If You Have an Unsuccessful Call with Postmates?

If your support request does not go the way you wanted it to, don't give up. You may still have options.

First, carefully review the response that you received from Postmates. It may be that there was a miscommunication that derailed your request. Re-reading your communications will help you determine if this happened.

Next, reply to the communication from Postmates. Explain that you believe that your case has been mishandled and why. Ask that your case be escalated to a supervisor if necessary.

If you don't get anywhere with Postmates, you still have a couple of other things that you can do. First, contact the merchant with whom you placed your order. The manager there may be willing to address your concern or advocate on your behalf with Postmates. If you are having a billing issue, contact your bank and dispute the charge.

Postmates's Best Toll-Free/800 Customer Phone Number

您到这里来查看Postmates的电话号码,实时当前等待中的等待状态以及一种跳过电话线直接转到Postmates座席的方法。有一个好消息,也有一个坏消息:一个坏消息是他们没有电话号码,但是好消息是我们确实知道如何联系Postmates并为您解决问题。在过去的18个月中,72,642个像您这样的客户来搜索Postmates的电话号码,并帮助我们确认他们没有电话号码。人们尝试致电Postmates客户支持部门的常见原因包括Setup service, Cancel service, Overcharge/Strange charge, Complaint和其他客户服务问题。与其尝试先致电Postmates,不如先描述您的问题;因此,我们也许可以推荐一种通过电子邮件或网络与他们联系的最佳方式。不幸的是,Postmates目前没有任何电话号码。与Postmates代表交谈的最佳方式并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Postmates - by phone or otherwise

尽管Postmates没有免费电话号码,但是共有2种与他们联系的方法。与他们的客户支持团队联系的下一个最佳方法就是告诉GetHuman您的问题,让我们尝试找到与他们联系或针对特定问题寻求帮助的最佳方法。除了致电外,寻求帮助的客户的下一个最喜欢的选择是通过help@postmates.com来使用Customer Service。如果您认为此信息不正确或知道与Postmates联系的其他方式,请告诉我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Postmates.

How GetHuman Helps If Postmates Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Postmates, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Lyft Phone Number page. Or our Virgin Mobile Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Postmates customers like yourself.

What is GetHuman's Relationship to Postmates?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Postmates. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

Postmates Contact Info

Information gathered by GetHuman researchers and millions of customers that use GetHuman:
All Postmates contacts
Postmates电子邮件支持BEST
Postmates服务台
General customer information

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