I called the New York Department of Labor’s 888-890-5090 number, assuming I could ask a general question about applying for benefits; however, this is a customer service number for employers. Employers with questions about individuals receiving benefits for which they do not qualify can call this line for guidance.
The automated voice response system greets a caller with, “You have reached the Department of Labor employer line.” The system tells individuals expecting help with claims to hang up, call the claims center, or sign in to their NY.gov account and click on messages for information.
Employers call this line to learn how to report issues such as an employee getting benefits when they refuse work, quit a job voluntarily, or work while getting benefits. The system explains which forms to complete and provides instructions for submitting them. I learned that employers must submit any protests regarding the misconduct of persons who receive unemployment benefits in writing.
Due to COVID-19, the system indicated that there may be delays in response times. The automated system recommended that employers not send duplicate information and explained that any documents already sent would be reviewed. The system also provided instructions for emailing or faxing inquiries and told me I could find up-to-date information at www.labor.ny.gov.
Although the system mentioned delays due to COVID-19 and the paycheck protection plan, the pandemic has been over for a while. I wonder if the automated message needs updating. On the other hand, there may be a backlog of inquiries about pandemic-related claims.
Unlike other systems, this one did not present the usual menu of numbers to press for assistance. The voice explained how to get help and provided a number to call for additional information. After giving the instructions for what to do and where to seek help online for issues, the system advised me to press “1” to repeat the information. After a brief pause, the automated voice thanked me for calling the New York State Department of Labor, and that statement ended the call.
There was no option to speak with a customer service representative during this call. The voice response system offered a comprehensive list of instructions. However, I can see how that could be frustrating for an employer with an inquiry outside of what the automated system covered. Since the system provided numbers to call regarding eligibility issues and for additional information, there are likely opportunities to speak with an agent, just not at this customer service number.
该New York Department of Labor - Unemployment电话号码在4中排名#3,因为16,728 New York Department of Labor - Unemployment个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电888-890-5090的原因是为了解决Problem with a claim, Make a claim之类的问题而联系New York Department of Labor - Unemployment Employer Claims部门。据我们所知,New York Department of Labor - Unemployment在New York设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 New York Department of Labor - Unemployment有4个电话号码和5不同的获取客户帮助的方式。我们已经收集了有关888-890-5090以及在像您这样的客户的帮助下致电或联系New York Department of Labor - Unemployment的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用New York Department of Labor - Unemployment应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,888-890-5090无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在New York Department of Labor - Unemployment Employer Claims座席可以通话时给您回电。它在此处不可用,但是当New York Department of Labor - Unemployment以外的公司将来出现客户服务问题时,请留意此事。一旦与New York Department of Labor - Unemployment的Employer Claims部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然888-890-5090是New York Department of Labor - Unemployment最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道888-209-8124是他们总体上最好的客户电话号码,并且我们汇总了他们5的联系支持人员的总方式,供您查看。当您尝试通过致电New York Department of Labor - Unemployment获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为81%,而他们的总体帮助得分为73%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。