Microsoft is a major technology company that sells software, electronics and computers around the world. As one of the largest companies in the world, it isn't surprising that its tech support department gets a lot of calls every day.
Customers call Microsoft tech support for a range of reasons, including:
Microsoft prefers it when customers begin their support requests through the Microsoft website. Once on the "Contact Us" page, you will be presented with a menu of products and services.
Click on the icon that represents your product or service category and you'll be offered a dialog box and asked to type in your problem or question. From there, you'll be given some self-help suggestions and the offer of getting in touch with Microsoft via a telephone callback or live chat.
When requesting a callback from Microsoft, be sure that you have information about your product or service handy. This information could include your order number or the serial number for your product. You should also have pen and paper available so that you can take notes during your call. These notes can be helpful if you need to escalate your case.
There appears to be a range of opinions on the efficacy of Microsoft tech support. In many cases, it appears as though tech support representatives are pretty good at resolving technical problems and issues. Where they sometimes fall down on the job is dealing with problems with subscriptions, billing and appropriate responses to complex customer problems.
Some customers report that their cases are simply ignored by Microsoft, which can be incredibly frustrating. Third-party consumer advocates have reported that even their efforts have failed when trying to deal with a serious breach of customer service etiquette on the part of Microsoft tech support.
Microsoft tech support can assist with most consumer issues, including answering questions about setting up products and services, updating products and services and operating them correctly.
In addition, tech support can run diagnostics on systems and software and let consumers know whether they are going to have to return an item or send to an authorized repair center.
Microsoft customer service can also help with issues regarding the purchase of products and services, including subscriptions to the company's software products.
Some issues may require the physical return of equipment, something that can be arranged over the phone, but it will require the customer to take action either through shipping a machine to the company or bringing it to a retailer or repair center.
In situations where a customer appears to be truly confused about the operation of a product or service, Microsoft tech support may have to instruct a caller to receive personal instruction at a retailer.
If you hang up the phone after a Microsoft tech support call and feel like you didn't accomplish what you needed to, don't fret. You still have options.
First, review any notes that you took during your call. If you opted to not take notes, consider writing down what you remember from your conversation with tech support. This information can be useful when getting back in touch.
Next, call Microsoft back. Explain to the tech support representative what happened during your first call and what you'd like as a resolution in this call. This rep may be better trained or have more experience and can actually help you.
If you don't have any luck during a second call, try getting in touch via Microsoft's live chat option or through its social media accounts. The advantage of both these methods is that you'll have a transcript of the communication. If you have to take your complaint up the corporate ladder or to a third-party, this transcript can show what the tech support person did or did not say during your conversation.
Another option is to ask for help on Microsoft's customer forums. In some cases, you may be able to get a resolution to your issue by talking with others who also use the same product or service.
这是Microsoft - Tech Support的最佳电话号码，实时当前等待中的等待时间，以及用于跳过这些电话线直接转到Microsoft - Tech Support座席的工具。该电话号码是Microsoft - Tech Support的最佳电话号码，因为像您这样的198,894客户在过去18个月中使用了此联系信息，并向我们提供了反馈。回答877-696-7786的呼叫的客户服务部门解决的常见问题包括Recover Account, Refund or Suspicious Charges, Update Account Information, Technical Support, Account issues和其他客户服务问题。您要呼叫的Microsoft - Tech Support呼叫中心有Phillipines, India名员工，并且根据客户而开放Mon-Fri: 9am-5pm PST。 Microsoft - Tech Support总共有2个电话号码。与Microsoft - Tech Support代表交谈的最佳方法并不总是很清楚，因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
尽管877-696-7786是Microsoft - Tech Support最好的免费电话号码，但是共有5种方法可以与他们联系。根据其他Microsoft - Tech Support个客户的说法，与他们的客户支持团队联系的下一个最佳方法是拨打其技术支援部门的800-936-5700电话号码。除了打电话外，寻求帮助的客户的下一个最喜欢的选择是通过800-936-5700来购买技术支援。如果您认为此信息不正确或知道与Microsoft - Tech Support联系的其他方式，请告知我们，以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Microsoft - Tech Support.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Microsoft - Tech Support. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.