Metro PCS 经销商支持

电话号码和联系代表

Metro PCS Dealer Support 个数字

800-373-2876
免费·呼叫 Dealer Support·查看主要电话号码和联系信息
Q:

我如何通过这个 Metro PCS 号码与人工通话?

A:这是经销商支持专线。按*,然后按0直到传输
Q:

这个电话号码是 24 小时全天候运作的吗?

A:否。此电话号码的服务时间为Mon-Sun 4am-12am PT。 最不繁忙的一天是 Sunday,最繁忙的一天是 Monday。 请参阅下文以了解更多信息并了解这些数据的来源。
Q:

我要等多久才能与Metro PCS Dealer Support 通话?

A:平均等待时间为 9 分 40 秒。 最长的保持时间为 Wednesday,最短的保持时间为 Tuesday。

所有Metro PCS客户服务联系信息

这是3个电话号码中排名第2最受欢迎的Metro PCS个电话号码。点击上方可返回主要客户服务号码和其他联系信息,包括Metro PCS电子邮件地址、Twitter 帐号和实时聊天选项。

更多Metro PCS客户电话号码

客户服务

888-863-8768
主要电话号码 · 免费 · Mon-Sun 4am-12am PT · If you are calling for someone else, say "switch lines". Otherwise, what can I do for you?

客户服务

*611
Mon-Sun 4am-12am PT · 仅限来自 Metro PCS 部手机 · If calling from a Metro PCS phone ·

我如何通过电话菜单联系到真人?

GetHuman 的研究人员经常拨打这个 Metro PCS 电话号码来记录电话系统。
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人: This is the Dealer Support line. Press *, then 0 until transferred
以下是我们的研究团队对Metro PCS电话系统问候方式的描述: If you are a Metro customer, press star. If you are a Metro dealer, enter your dealer number now.
以下是我们从 Metro PCS 的电话菜单和提示中找到的一些片段,它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性:

他们可能需要您帐户上的电话号码

"If you are a Metro customer just a moment. I don't recognize the phone number you're calling from. You currently an existing Metro by T Mobile customer?
What's your ten digit Metro phone number?
I didn't get that. Please enter your phone number including the area code."
与 Metro PCS 的通话摘录
Sunday, June 2, 2024 9:25 AM

他们可能会要求您使用拨号盘输入信息

"You've reached Metro's DSG. As part of this call and subsequent interactions from this call, we may collect information about you to improve service. To learn more, go to metro by t dash mobile dot com slash privacy.
If you are a Metro customer, please press star.
If you're a Metro authorized dealer, please enter your dealer code now."
与 Metro PCS 的通话摘录
Saturday, November 2, 2024 6:41 PM

营业时间是几点?我应该什么时候打电话?

Metro PCS 负责运营此 800-373-2876 电话号码 Mon-Sun 4am-12am PT 的呼叫中心。 简短的回答是您应该调用 Tuesday。 这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 782 通电话样本的分析(见上文)。
重要提示:繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 Metro PCS 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Metro PCS 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。

最不忙的时候打电话

拨打 Metro PCS 最不繁忙的一天是 Sunday。 最繁忙的一天是 Monday,相比之下,这一天平均通话量多 47%。 再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 782 个电话的样本。
Sun
Quietest
Mon
Busiest
Tue
Wed
Thu
Fri
Sat

最短的等待时间

我们测量了最短保持时间为 Tuesday。 队列中最长的等待时间平均发生在 Wednesday,比最短等待时间长 6200%。 如您所见,一周内等待时间的波动比呼叫量的波动更大。
Sun
Mon
Tue
Shortest
Wed
Longest
Thu
Fri
Sat

最佳通话时间

总而言之,致电 Metro PCS 的最佳日子是 Tuesday。 虽然这不是最不忙的一天,但是等待时间最短,再加上当天比较忙,这告诉我们,Metro PCS 会在 Tuesday 安排人员来处理更高的呼叫量,因此这是拨打电话的最佳时机。

为什么要拨打这个Metro PCS号码?

以下是最近对 Metro PCS 的呼叫及其目的的示例。这些呼叫是否与您尝试呼叫的原因相似?
需要帐户协助: "I need to talk to someone about my account."
- 来自持续 3 分 42 秒的通话,Feb 13, 2025 3:17 PM
: ""
- 通话时长为 1 分钟,Feb 13, 2025 2:25 AM
: ""
- 通话时长为 1 分钟,Feb 13, 2025 2:24 AM
: ""
- 来自持续 1 分 15 秒的通话,Feb 11, 2025 10:12 PM
: ""
- 来自持续 2 分 30 秒的通话,Feb 11, 2025 2:51 AM
跟进保险索赔: "Yes, ma'am. I was trying to follow-up on a claim that's been submitted on my phone."
- 来自持续 21 分 37 秒的通话,Feb 9, 2025 4:41 AM
: ""
- 来自持续 16 分 14 秒的通话,Feb 9, 2025 4:22 AM
: ""
- 来自持续 6 分 30 秒的通话,Feb 6, 2025 9:46 PM
付款延期请求: "I was just calling for an extension on my payment."
- 来自持续 6 分 51 秒的通话,Feb 5, 2025 12:35 PM
恢复移动服务: "I had to pay eighteen something to get my service reinstated."
- 来自持续 13 分 45 秒的通话,Feb 4, 2025 11:54 PM

拨打此 Metro PCS 客户号码

Jeff Whelpley is the editor / author responsible for this content.
Dec 11, 2023

Calling Metro PCS isn't very effective unless you happen to be an actual customer, thanks to how the automated system blocks non-customers. When I dialed this number, I was directed to enter my Metro PCS dealer number or hit the star key if I was a Metro PCS customer. As neither applied to me, I opted to wait.

I was again asked to enter a dealer number, and I again declined to make an entry. At this point, the system said it could not help me if I didn't enter a number and hung up.

I decided to call back to see what would happen if I posed as a customer. I was only able to get as far as the next menu after hitting the star key, as the system asked me for my 10-digit Metro PCS phone number. Not having a Metro PCS number, I again couldn't make a valid entry, and the system again hung up on me.

With this being the case, it's impossible for me to get an honest read on whether or not the customer service for this number is effective. A search of the number suggests that it's not meant for the average person to use, as it's a number that's instead used for dealers to get support. The number is available 24 hours a day, and it seems like it works well to keep unwanted traffic away from the number.

Another positive is that it offers customers a real option to get to someone who can help. It's tough to be completely sure if the number works because I couldn't complete the transfer. Still, the automated system seems effective in moving customers to another aspect of Metro PCS' service team. As long as it eventually connects, it would be a good thing to get customers who dial this number unintentionally to the right person.

Given that Metro PCS doesn't advertise this number, it's difficult for me to fault them for setting up multiple chokepoints. The company wants to limit wait time for the people who need to speak to them, which can be one of the best ways to do that. By not permitting questions from people who aren't already customers, Metro PCS can ensure that only existing clients spend meaningful time talking to customer representatives.

Obviously, I do not recommend using this number unless you are a genuine customer or dealer of Metro PCS. You won't be able to get anything from here unless you have an existing relationship with Metro PCS.

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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