Liberty Mutual Phone Number

Calling Liberty Mutual customer service faster by GetHuman

888-398-8924
Customer service
844-201-9420
新客户
Current Wait: 4分钟 (3m avg)
Hours: Mon-Fri 8am-10pm, Sat 8am-8pm, Sun 11am-5pm EST; best time to call: 10:45am
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: 按4再按0,然后按#

Reasons customers like you called recently

Policy questions and claims questions
Cancel my policies effective *******
Discontinue disability payments due to death of recipient. These payments are made by...
I have called several disconnected phone numbers, been given the claims adjusters name...
On April *, ****, my car was hit by a person who is insured by you. I have filed a cla...
Trying to pay on new policy
A friend accidentally went into our garage and scraped the paint on her car and there w...
Quiero agregar un auto a mi seguro
Add new person to my claim. Stendardo
I want to cancel comprehensive and collision on my Toyota Camry. It won't let me do it...
A quote on home and auto insurance
i need ins card to be issued effective with todays date
speak to a agent not a machine, been put on hold a couple dozen times, new policy hold...
i am a body shop and need a copy of an estimate for a customer that is wanting to sched...
Your inured Mikayla Murphy, ** Sheridan Street, Billerica rear-ended my client, Mary A...
See more recent reasons for calling

Help me with my issue

Our Editor's Notes on Liberty Mutual's Phone-Based Customer Care

Liberty Mutual is an insurance company that operates in the United States. As the third-largest property and causality insurer in the country, it isn't surprising that it receives a lot of customer service calls each and every day.

Why Do People Call Liberty Mutual Customer Support?

People call Liberty Mutual customer support for a range of reasons, including:

  • Starting, changing or canceling insurance
  • Questions about available coverage
  • Help with getting repairs or estimates
  • Tracking or appealing a claim
  • Website technical support
  • Filing a complaint about a Liberty Mutual employee or insurance agent.

Best Practices for Calling Liberty Mutual Customer Service

  • Make sure you are calling the correct number. Liberty Mutual has numbers for general customer service as well as roadside assistance for its auto insurance policyholders.
  • Get relevant documentation together before placing your call. Documentation may include your account ID, insurance policies, contact information for lawyers, drivers, or contractors, as well as correspondence between you and Liberty Mutual or your insurance agent.
  • Make sure you can take notes during your call. These can come in handy later on if you have to connect with Liberty Mutual multiple times about your case.

How do Consumers Feel About Calling Liberty Mutual Customer Service?

Liberty Mutual policyholders appear to be generally satisfied with the level of service that they've received from the company's customer service department. There does not appear to be a pattern of complaints online.

What Kind of Issues can Liberty Mutual Customer Service Representative Resolve?

Liberty Mutual customer service representatives can resolve a range of issues, including providing callers with information about their coverage, checking on the status of claim processing and assisting with updating personal information.

What Can't Be Resolved With a Call to Liberty Mutual Customer Service?

The customer service agents at Liberty Mutual do not make decisions about policy or claim approvals. In addition, they do not set pricing for insurance premiums. While you may be able to request an investigation into a denial or a change in premium price, the customer service representative will not be able to change a decision made by the company's analysts.

Customer support agents also can't resolve issues between you and a third-party in a claim. While this is frustrating, it's important to not take out your anger on the agent.

What Should You Do If You Have an Unsuccessful Call with Liberty Mutual?

If you get off the phone with Liberty Mutual customer support and feel as though your issue was not handled correctly or that your questions were not given the attention they deserved, don't give up. You have options for resolving your case or getting the guidance you need.

Begin with reviewing the notes that you took during your call. You may be able to identify areas of miscommunication or misunderstanding that ended up derailing the call. If you didn't take notes, write down what you remember from the call.

Next, call Liberty Mutual back. Customer service agents have different levels of experience and training, which means that the next person who takes your call may be in a much better position to address your concerns.

If another call to Liberty Mutual is not successful, try other ways of connecting. Log into your Liberty Mutual online account and submit a request from your dashboard. Another option is to reach out through one of Liberty Mutual's social media profiles. Both of these options have the benefit of providing you with a written transcript of the communication, which could be helpful if you have to escalate your case.

Another option is to contact your insurance agent and ask for an intervention. He or she may be able to advocate for you with Liberty Mutual and help you get the resolution you desire.

Customer Number 888-398-8924 - by the Numbers

拨打电话888-398-8924
可以回叫
真人接听的电话
您呼叫的部门客户服务
呼叫中心时间美国东部标准时间:周一至周五上午8点至晚上10点,星期六上午8点至晚上8点,星期日11点至下午5点
最佳拨号时间上午10:45
将迷宫导航到人类按4再按0,然后按#
平均等待
当前等待4
排名(电话号码中)1
排名(总体)1
替代方法电话,网络
沟通质量80%
帮助质量72%
客户票304
信息最后更新Sun Apr 11 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

Liberty Mutual's Best Toll-Free/800 Customer Phone Number

这是Liberty Mutual的最佳电话号码,实时当前等待中的等待时间,以及用于跳过这些电话线直接转到Liberty Mutual座席的工具。该电话号码是Liberty Mutual的最佳电话号码,因为像您这样的6,132客户在过去18个月中使用了此联系信息,并向我们提供了反馈。回答888-398-8924的呼叫的客户服务部门解决的常见问题包括Get insurance, Make/Chase a claim, Coverage question, Overcharge/Strange charge, Renew coverage和其他客户服务问题。建议您告诉我们遇到了什么问题,而不是尝试致电Liberty Mutual,然后可以通过电话或网络与他们联系。 Liberty Mutual总共有4个电话号码。与Liberty Mutual代表交谈的最佳方法并不总是很清楚,因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验,以便我们继续改进这一免费资源。

Contacting Liberty Mutual - by phone or otherwise

尽管888-398-8924是Liberty Mutual最好的免费电话号码,但共有5种方法可以与他们联系。根据其他Liberty Mutual个客户的说法,与他们的客户支持团队联系的下一个最佳方法是拨打其新客户部门的844-201-9420电话号码。除了打电话外,寻求帮助的客户的下一个最喜欢的选择是通过844-201-9420来购买新客户。如果您认为此信息不正确或知道与Liberty Mutual联系的其他方式,请告知我们,以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Liberty Mutual.

What is GetHuman's Relationship to Liberty Mutual?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Liberty Mutual. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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