Calling KitchenAid can be straightforward as long as you call at the right time. The KitchenAid offices are open from 9 a.m. to 5 p.m. Eastern on weekdays and are strict about that time frame. I didn't realize that when I called, as I was in a different time zone.
When I first dialed the number, I was greeted with information on exactly how to return a product if needed, which led me to believe this was strictly going to be a phone message. Instead, after going through the message repeating itself twice, I was immediately connected to a representative, who asked how he could assist me. I said that I was in the market for a mixer from KitchenAid, and I wanted to know how long the warranty was. He said it was good for one year from the date of purchase.
I then asked what the warranty would cover and what it wouldn't cover. Unfortunately, before he could answer, my phone had an issue and lost signal, ending the call unintentionally. I called back to try to finish the conversation, but when I dialed back, it was 5:02 Eastern time, and the offices for KitchenAid's call center had closed.
I instead got the call center's automated message, telling me that I would need to call back when KitchenAid was open. I did not receive a callback, as the representative had not asked for my number and had apparently not picked it up for a backup plan in case we got disconnected. With no other option, I had to end the call at that point.
Overall, I thought this was an easy experience as long as you've left enough time to get the help you need. Had I been able to get back to the person I had called, I'm sure that I would have been able to get assistance based on the ease of getting information and how quickly I was connected to the representative. I ran into no issues until my phone lost the call at the wrong time of the day.
I can't fault KitchenAid for its hours; it makes no effort to deceive its customers and get them to think their call will be answered when nobody is there to assist. Its representatives do seem to stay on after you've been connected should you exceed the 5 p.m. window, which is a notable positive.
If I was a legitimate customer of KitchenAid and needed assistance, I wouldn't have a problem using this number. However, I'd make sure that I knew the time and time zone compared to your home location in advance.
该KitchenAid电话号码在3中排名#3,因为13,086 KitchenAid个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电866-457-9340的原因是为了解决Returns, Repairs, Technical Support, Complaint, Warranty之类的问题而联系KitchenAid Lifetime Brands Customer Service部门。据我们所知,KitchenAid在Philippines设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 KitchenAid有3个电话号码和8不同的获取客户帮助的方式。我们已经收集了有关866-457-9340以及在像您这样的客户的帮助下致电或联系KitchenAid的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用KitchenAid应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,866-457-9340无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在KitchenAid Lifetime Brands Customer Service座席可以通话时给您回电。它在此处不可用,但是当KitchenAid以外的公司将来出现客户服务问题时,请留意此事。一旦与KitchenAid的Lifetime Brands Customer Service部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然866-457-9340是KitchenAid最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-422-1230是他们总体上最好的客户电话号码,并且我们汇总了他们8的联系支持人员的总方式,供您查看。当您尝试通过致电KitchenAid获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为72%,而他们的总体帮助得分为91%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。