Hotmail was a popular free online email service that was eventually purchased by Microsoft and rebranded as Outlook.com. Even though Hotmail has been rebranded, many people still have hotmail.com email accounts.
It should be noted that while Outlook.com offers a free email account option, and continues to support Hotmail.com accounts, it is not possible to receive phone-based customer support. However, if you have a premium Outlook.com account, which you can get with your Office 365 subscription, phone-based and other forms of direct customer support is available.
If you only have a free Hotmail or Outlook.com account, you can submit a request for support through Microsoft's email form or through its AI bot.
People call Hotmail customer support for a range of reasons, including:
Before calling Hotmail customer service, make sure you have what you need for a successful call:
Hotmail account holders are generally satisfied with the premium customer service offered to those with a paid subscription to Office 365. They note that it may take a little time to connect with a human being, but that once they do, the support representative is willing to stay on the phone and work with them to ensure that their issue is resolved.
Hotmail customer service can resolve most issues with your Hotmail account, including login problems, compatibility issues with your browser or external mail program, problems with hacked and hijacked accounts, researching erroneous charges and other email account concerns.
Hotmail customer service can't prevent others from emailing you, though a customer service representative could show you how to block and filter messages. In addition, if you are using an operating system that doesn't work well with Hotmail, a customer service representative won't be able to resolve that for you.
If you end a call with Hotmail customer service and feel that your questions were not answered or that your situation was not resolved, don't fret. You still have options.
First, review the notes you took during your original call to Hotmail customer support. If you didn't take notes, jot down what you remember from the call. You may be able to spot a miscommunication or misunderstanding, which you can explain to the person you speak to when you call back.
Next, call Hotmail customer support again. The next agent you speak to might be in a better position to help, particularly if he or she has more training and experience.
If you are unable to resolve your concern over the phone, try a different way of getting in touch. You can contact premium customer support online and via Microsoft's chatbot service. If the bot can't answer your questions, you'll be connected to a live customer support representative. The advantage of live chat is that you will have a written transcript of your conversation.
Another option is to seek help from Microsoft's community forums. This allows you to talk with other Hotmail users who may be able to help you with your issue.
Finally, Microsoft is active on social media. You can try reaching out to Microsoft's social media specialists through Twitter.
您到这里来查看Hotmail的电话号码，实时当前等待中的等待状态以及一种跳过电话线直接转到Hotmail座席的方法。有一个好消息，也有一个坏消息：一个坏消息是他们没有电话号码，但是好消息是我们确实知道如何联系Hotmail并为您解决问题。在过去的18个月中，20,592个像您这样的客户来搜索Hotmail的电话号码，并帮助我们确认他们没有电话号码。人们尝试致电Hotmail客户支持部门的常见原因包括Account Access, Hacked Account, Technical Support, Reset Password, Dispute a Charge和其他客户服务问题。与其尝试先致电Hotmail，不如先描述您的问题；因此，我们也许可以推荐一种通过网络与他们联系的最佳方式。不幸的是，Hotmail目前没有任何电话号码。与Hotmail代表交谈的最佳方式并不总是很清楚，因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
尽管Hotmail没有免费电话号码，但有一种方法可以与他们的支持团队联系。与他们的客户支持团队联系的下一个最佳方法就是告诉GetHuman您的问题，让我们尝试找到与他们联系或针对特定问题寻求帮助的最佳方法。除了打电话以外，寻求帮助的客户的下一个最喜欢的选择是通过Online Help来使用Customer Service。如果您认为此信息不正确或知道与Hotmail联系的其他方式，请告知我们，以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Hotmail.
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Hotmail, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. For example, see our Sony Phone Number page. Or our Greyhound Phone Number page. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Hotmail customers like yourself.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Hotmail. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.