Ford会员服务电话号码

Q:我怎样才能通过这个号码与人工通话?
A:按0;在提示符下按0;在提示符下按0;在提示时按1;在提示符下按0。
Q:这个电话号码是 24 小时全天候运营的吗?
A:不是这个号码;这里的小时数是 Mon-Fri 8am-11pm, Sat 8am-8pm EST。 最不繁忙的一天是 Wednesday,最繁忙的一天是 Monday。 请参阅下文以了解更多信息并了解这些数据的来源。
Q:我需要等待多久?
A:平均等待时间为17分钟。 最长的保持时间为 Thursday,最短的保持时间为 Friday。
这是4个电话号码中排名第4最受欢迎的Ford个电话号码。点击下方可返回主要客户服务号码和其他联系信息:
Ford 的主要客户服务电话号码

更多Ford客户电话号码

888-781-7319 - 客户服务
主要电话号码 · 免费 · Calling this Ford number should go right to a real human being · Please hold for the next available representative.
800-241-3673 - 道路救援
免费 · Calling this Ford number should go right to a real human being ·
866-436-7332 - 安全召回
免费 · Calling this Ford number should go right to a real human being · For recall or customer satisfaction program letter, use your 1-digit PIN, press 2. To locate the nearest dealer, press 3. For refunds for repairs that have already been done, press 4.

我如何通过电话菜单联系到真人?

GetHuman 的研究人员经常拨打这个 Ford 电话号码来记录电话系统。
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人: Press 0; at prompt press 0; at prompt press 0; at prompt press 1; at prompt press 0.
以下是我们的研究团队对Ford电话系统问候方式的描述: In a few words, please say why you are calling today.

营业时间是几点?我应该什么时候打电话?

Ford 负责运营此 800-392-3673 电话号码 Mon-Fri 8am-11pm, Sat 8am-8pm ET 的呼叫中心。 简短的回答是您应该调用 Wednesday。 这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 708 通电话样本的分析(见上文)。
重要提示:繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 Ford 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Ford 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Ford 最不繁忙的一天是 Wednesday。 最繁忙的通话日是Monday。 再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 708 个电话的样本。
最短的等待时间
我们测量了最短保持时间为 Friday。 队列中等待时间最长的平均时间为 Thursday。
最佳通话时间
总而言之,致电 Ford 的最佳日子是 Wednesday。 这一天的电话系统等待时间并不是最短的,但我们仍然推荐它,因为它是低通话量和短等待时间的理想组合。此外,我们相信Ford在Wednesday的呼叫中心人员配备很到位。

我拨打此号码 Ford 的经历

Jeff Whelpley is the editor / author responsible for this content.
Jan 3, 2024

I have a Ford Maverick, but I want to buy some aftermarket parts to dress it up a bit. However, when I purchased the Maverick I also bought a warranty, and I'm afraid if I attempt to upgrade my truck too much, I might void my warranty. Therefore, before doing anything, I figured the best thing to do was call the Ford warranty center and talk to someone. I know the lines are usually recorded as well so I figured that would protect me in case something went wrong down the line. 

My Maverick is only a few months old, so I really don't want to do anything to hurt the value, but I do want to make some adjustments to really make it mine. People are probably on the phone with Ford all the time talking to them about warranty issues or recall issues. I suppose some people use them for financing as well and that can lead to an entirely new slew of issues. People probably call about leases too, but I'd never lease because then I know I can't add any extra flair to my truck. 

When I called this number, an automated voice assistant answered and greeted me by saying, "Welcome to the Ford customer relationship center. In a few words, please say why you're calling today." I replied, "Talk to someone about my warranty." It then repeated back to me, "You have concerns about your warranty, is that right?" I answered yes, but then it asked for the make and model of the car that I was calling about. I kept saying Ford Maverick, but there was too much noise in the background of my call or the system was glitching because it wouldn't recognize my response. 

After about four attempts, the system said it was going to transfer me to someone who could help. I don't know how much longer it would have taken if it had listened to me, but I probably skipped some steps so that was fine with me. I was then on hold for about 4 minutes, then Rob picked up the phone. Rob had a semi-thick accent but I could understand him enough to get through the phone conversation. It took a little time to look up my warranty and the details, but Rob was able to walk me through what I could and couldn't do if I wanted my warranty to remain valid. So, while the system didn't work exactly right, it ended up working out in my favor. 

Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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