Somehow I ended up ordering two duplicate orders on DoorDash. I didn't even notice until the Indian restaurant I called from, called me to double-check. It looked as if my order didn't process so I ordered a second time, but apparently it had. The restaurant told me that I had to call DoorDash because once they accept the order, they can't cancel it which seems like a silly system. Regardless, I couldn't possibly eat eight curries nor did I want to pay for them, so I called DoorDash to have them cancel out one order.
I expect that DoorDash gets pretty busy on a Friday night, so I really didn't know what to expect. The phone call was surprisingly short and the wait wasn't too bad, but the voice automated assistant that takes the details before sending you to a customer service agent could use a little help. It took me some time to get to an agent to tell them my problem, and I was redirected a bit in the process. It still only took me about three minutes to get to an agent, so overall I can't complain too much.
When I called, an automated voice greeted me by saying, "Thank you for calling DoorDash. To continue in English press 1." I pressed one, and then it said, "I noticed you have a customer account with DoorDash. Are you calling in as a customer?" I said yes again, and then it responded back promptly, "Got it. Thank you for confirming. If you would like to report a safety issue, please press 9. Otherwise please stay on the line. If you are calling about a health, safety, or legal concern, press 9 now." After a brief pause, it said, "Now how can I help you? To ensure that you get the right person to help, you can say things like DashPass, order status, or my order was canceled."
This is where it got tricky because it didn't seem to understand me. I said, "Duplicate order," and it said, "I understand that you are calling about some suspicious account activity, is that correct?" I said "no," and then I tried again, and it said, "I understand that your Dasher never arrived, or you never received your order, is that correct?" I tried to say, "I placed a duplicate order," this time and it asked me again about suspicious behavior. This time I just said yes because I figured once I got to someone then I could correct them. I was tired of fighting with the system.
It then gave me a privacy lecture and took me to an upbeat hold line. It was almost too upbeat and a bit annoying, but luckily it was only a minute before I got to talk to someone who had to transfer me but it was still a quick response time.
该DoorDash电话号码在2中排名#2,因为46,038 DoorDash个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电855-973-1040的原因是为了解决Problem With an Order, Account Access, Dasher Account, Check Application Status, Dispute a Charge之类的问题而联系DoorDash Dasher Support部门。据我们所知,DoorDash在Greensboro, NC or Nicaragua设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 DoorDash有2个电话号码和4不同的获取客户帮助的方式。我们已经收集了有关855-973-1040以及在像您这样的客户的帮助下致电或联系DoorDash的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用DoorDash应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,855-973-1040无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在DoorDash Dasher Support座席可以通话时给您回电。它在此处不可用,但是当DoorDash以外的公司将来出现客户服务问题时,请留意此事。一旦与DoorDash的Dasher Support部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然855-973-1040是DoorDash最受欢迎的电话号码(2),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道855-431-0459是他们总体上最好的客户电话号码,并且我们汇总了他们4的联系支持人员的总方式,供您查看。当您尝试通过致电DoorDash获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为77%,而他们的总体帮助得分为80%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。