Calling Chase Card Services for customer service is a simple process for those who already have a Chase account and/or have recently applied for a credit card or banking account. People most frequently call to access their account, report a lost or missing card, check the status of a credit application or update personal information. The fastest way to access support over the phone or to reach a representative is to have your account number on hand.
While I do have a Chase credit card and find the website most convenient for accessing my account, I am not a banking customer and called to get information about setting up an account for my teenager. The first greeting when calling is an automated message stating that your call will be recorded, followed by an option to choose Spanish. The next prompt is to enter the last four digits of your credit card account number to be directed to a menu of choices. You can also bypass this message by pressing the pound (#) key if you need to report a lost or missing card or check the status of an application.
Since I was not calling about my credit card, I attempted to reach a customer service representative to discuss banking options by speaking the words 'customer service' into the phone. However, I was then directed by the automated system to enter the last four digits of my Social Security number. I repeated the words 'customer service' but was still required to enter my personal information.
After I entered the last four digits of my Social, the automated system shared my current credit card balance and due date information before giving me other options. At this point, the caller can choose to make a payment, hear recent transactions, dispute a purchase or request password/PIN details. I was finally given the choice to speak with a customer service representative by pressing 0, and a helpful woman assisted me.
Now that I had been on the phone for about 10 minutes, I was ready to hear more about Chase's banking services. However, the representative informed me that this was not the right department for checking or savings accounts, but she could transfer me to the right team. I was put on hold for about five minutes before reaching another customer service agent who shared basic details about bank accounts and directed me to Chase's website to read about the variety of account options and rewards. The website proved to be the ideal place for accessing the majority of what I needed, including learning about how to open a bank account for my teen. You can also schedule an appointment online to meet with a representative in person.
For those who are not currently Chase customers, calling customer support will be a challenge as Chase requires account verification or personal information to be shared prior to being directed to assistance or reaching a person to speak with for help.
该Chase电话号码在4中排名#3,因为95,778 Chase个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电800-945-2006的原因是为了解决Card Issue, Dispute a Charge, Report Fraud, Account Access, Get Banking Help之类的问题而联系Chase Card Services部门。据我们所知,Chase在Philippines or India设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 Chase有4个电话号码和6不同的获取客户帮助的方式。我们已经收集了有关800-945-2006以及在像您这样的客户的帮助下致电或联系Chase的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用Chase应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,800-945-2006无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在Chase Card Services座席可以通话时给您回电。它在此处不可用,但是当Chase以外的公司将来出现客户服务问题时,请留意此事。一旦与Chase的Card Services部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然800-945-2006是Chase最受欢迎的电话号码(3),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-935-9935是他们总体上最好的客户电话号码,并且我们汇总了他们6的联系支持人员的总方式,供您查看。当您尝试通过致电Chase获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为56%,而他们的总体帮助得分为59%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。