24 hours, 7 days · Press 0 at the first prompt. For International callers. · For customer service, dial 8. For the operator, dial 0. If you know your party's extension, dial it at any time.
"Hi. You've reached Audible.
Our menu has several options. Please choose from the following.
If you are visually impaired, press one.
And we'll do our best to connect you with an accessibility specialist.
To cancel your membership, press two.
Have a question about your listening experience?"
与 Audible.com 的通话摘录
Friday, March 22, 2024 5:06 PM
第一个电话菜单
"Hi. You've reached Audible.
Our menu has several options.
For all other questions, stay on the line, and we'll connect you to a listening expert.
Please choose from the following. If you are visually impaired, press one, and we'll do our best to connect you with an accessibility specialist.
To cancel your membership, press two.
Have a question about your listening experience? Press three for assistance.
Having technical difficulties? Press four.
To repeat this menu, press five."
Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.
客户为何致电Audible.com
以下是最近对 Audible.com 的呼叫及其目的的示例。这些呼叫是否与您尝试呼叫的原因相似?
帐户访问问题: "Now I've got I can't for one reason, I can't get into my my monthly audible subscription doesn't work."
- 来自持续 26 分 35 秒的通话,Jan 27, 2025 4:47 PM
会员计费问题: "I paused my membership in September, but have been charged since."
- 来自持续 2 分 37 秒的通话,Dec 30, 2024 10:35 AM
注册 Audible: "Me and my wife are trying to sign up for Audible."
- 来自持续 42 分 44 秒的通话,Dec 27, 2024 1:07 AM
无法访问书籍: "I wanna listen to some of my books that I got in my library, and each one that I click on will not let me access any of them."
- 来自持续 18 分 18 秒的通话,Dec 7, 2024 10:54 PM
购买书籍时遇到的问题: "I've attempted numerous times to purchase a book on Audible, and it keeps telling me that there's some information wrong."