主要电话号码 · 免费 · 24 hours, 7 days · Press 1, then 0# when it asks for your member number and 0# when it asks for your date of birth · Pharmacy-related questions - Please call the number on the back of your card. Please say or enter your member ID.
免费 · 24 hours, 7 days · Ignore the prompts, just press 0. · Pharmacy-related questions - Please call the number on the back of your card. Please say or enter your member ID.
免费 · 24 hours, 7 days · This a help line for Anthem Medicare policies. To check the status of a policy, press 2 and then ###. Otherwise, you'll be bounced to voicemail. · To speak to a representative about medical health insurance plans in your area, press 1. For questions regarding your plan or claims assistance, press 2. To purchase an individual or family health plan and not a medical health insurance plan, press 3.
免费 · Mon-Fri 6:30am-5:30pm EST · Press 1 to continue in English. Say "Member" when asked who you are. Next, when asked for your "Member ID," press 0 (you will be asked 3 times, press 0 each time). When asked "What are you calling about," say "Representative." · To text instead of staying on the phone, press or say 1. If you stay on the line, say "member," "healthcare provider," or "broker."
免费 · 24 hours, 7 days · Ignore the prompts, just press 0. · To text instead of staying on the phone, press or say 1. Are you calling on behalf of a hospital, provider, or pharmacy? (Respond to the question.)
GetHuman 的研究人员经常拨打这个 Anthem Blue Cross & Blue Shield 电话号码来记录电话系统。
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人:Ignore the prompts, just press 0.
以下是我们的研究团队对Anthem Blue Cross & Blue Shield电话系统问候方式的描述: Say or enter your provider ID.
以下是我们从 Anthem Blue Cross & Blue Shield 的电话菜单和提示中找到的一些片段,它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性:
当电话系统第一次应答时听到
"Thank you for calling Anthem Blue Cross and Blue Shield.
If this is a medical emergency, please hang up and dial nine one one. Your call may be monitored or recorded for quality assurance.
Payments for services rendered by a non participating provider are generally sent to the member except when federal or state mandates apply or negotiated agreements are in place.
We have a new conversational style voice assistant that can address plan benefits and claim status inquiries."
与 Anthem Blue Cross & Blue Shield 的通话摘录
Thursday, August 15, 2024 12:25 AM
营业时间是几点?我应该什么时候打电话?
Anthem Blue Cross & Blue Shield 负责运营此 800-345-4344 电话号码 24 hours, 7 days 的呼叫中心。简短的回答是您应该调用 Monday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 5,033 通电话样本的分析(见上文)。
重要提示:繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 Anthem Blue Cross & Blue Shield 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Anthem Blue Cross & Blue Shield 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Anthem Blue Cross & Blue Shield 最不繁忙的一天是 Monday。最繁忙的通话日是Wednesday。再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 5,033 个电话的样本。
最短的等待时间
我们测量了最短保持时间为 Tuesday。队列中等待时间最长的平均时间为 Thursday。
最佳通话时间
总而言之,致电 Anthem Blue Cross & Blue Shield 的最佳日子是 Monday。这一天的电话系统等待时间并不是最短的,但我们仍然推荐它,因为它是低通话量和短等待时间的理想组合。此外,我们相信Anthem Blue Cross & Blue Shield在Monday的呼叫中心人员配备很到位。
为什么要拨打这个Anthem Blue Cross & Blue Shield号码?
以下是最近对 Anthem Blue Cross & Blue Shield 的呼叫及其目的的示例。这些呼叫是否与您尝试呼叫的原因相似?