Two days ago, when I was picking up my sister from the airport, I mistakenly left behind my eyeglasses in their case. I had been reading a magazine I had purchased when her flight got delayed and set my glasses down on it when I saw her coming out of baggage claim. Unfortunately, I forgot to pick them up again, and since I haven't done any reading, I haven't realized until now that they were left behind. Therefore, I called the airline to see what they could do for me about the situation. It was in the American Airlines terminal, so I thought I would start there.
Now I'm aware that there are a lot of flights out of O'Hara regularly and that this was a longshot, but since eyeglasses are the type of thing that someone might turn in since they don't have a resell value, I figured it was worth a shot. I also expected to be on hold for a while, given the number of reasons that people could be calling American Airlines, but once I got to the right line, it wasn't too bad. The biggest problem I had was that the number was wrong, and since I wasn't a ticketholder, the system didn't seem to know what to do with me.
I called this number twice, but it took me to a busy single, so I went online and found a different number (1-800-433-7300) that worked. An automated assistant picked up and advised me that if I wanted faster service, I could try their mobile app or website. There was a long message about what you can do online, and it said, "I see you are calling from a cell phone; whenever possible, we will try to use your phone number to look up information. In a few words, can you tell me what you are calling about?"
It took me a second to figure out what to say, but I went with, "lost item," and then it asked if the item was checked or not. I responded no, and then it said, "If you think you left your item on the plane, gate area, or Admirals Club, you need to fill out a lost item form at AA.com. After that, you will receive text or email updates." Clearly, that wasn't the issue, so I responded no again and then said I could either have the message repeated or go back to the main menu.
I interjected with "need more help," and it said, "Okay, in a few words, tell me what I can help you with next." At this point, I just wanted to talk to someone, so I kept saying customer service every time it deflected and tried to get more info. Finally, I switched and said baggage issues, and that was enough to get placed on hold to talk to someone. It took about five minutes, but I got a customer service agent named Marie, who was very nice but informed me I would need to call the airport directly to find out more about my eyeglasses.
该American Airlines电话号码在6中排名#6,因为183,324 American Airlines个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电918-254-3777的原因是为了解决Problem With a Flight, Cancelled Flight, Flight Inquiry, Update Reservation, Find Itinerary之类的问题而联系American Airlines Refunds部门。据我们所知,American Airlines在Dallas or Tuscon or North Carolina or India or Mexico or Ireland or Canada or Japan设有呼叫中心位置,您可以在开放时间24 hours, 7 days打电话。 American Airlines有6个电话号码和9不同的获取客户帮助的方式。我们已经收集了有关918-254-3777以及在像您这样的客户的帮助下致电或联系American Airlines的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用American Airlines应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,918-254-3777无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在American Airlines Refunds座席可以通话时给您回电。它在此处不可用,但是当American Airlines以外的公司将来出现客户服务问题时,请留意此事。一旦与American Airlines的Refunds部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然918-254-3777是American Airlines最受欢迎的电话号码(6),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-433-7300是他们总体上最好的客户电话号码,并且我们汇总了他们9的联系支持人员的总方式,供您查看。当您尝试通过致电American Airlines获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为75%,而他们的总体帮助得分为76%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。