免费 · Mon-Fri 7am-10:30pm CT, Sat-Sun 7am-8pm CT · Press 2. For the Business Extra Program · Meeting Services Desk - Book or change booking, meetings, or conference booking, press 1. For questions regarding group deposit or block tickets, press 2. For all other questions, press 3. · 可用的免费工具:代我通话、无需等待、安排我的通话
免费 · 24 hours, 7 days · Automated Flight Information to check on current flight, schedule and gate information. · When possible, we will use your telephone number to check your booking. Or in a few words, please tell me what you are calling about. (Respond to the question.) · 可用的免费工具:代我通话、无需等待、安排我的通话
免费 · 24 hours, 7 days · American Airlines AAdvantage customer service, just press 0 at each prompt, ignoring messages. For existing and new reservations. · In a few words, please tell me what you are calling about. (Respond to the question.) · 可用的免费工具:代我通话、无需等待、安排我的通话
24 hours, 7 days · Press #4, press #4, wait until all the way at the end of the message and then you have the option to press #0 to get a Refund rep. ·
GetHuman 的研究人员经常拨打这个 American Airlines 电话号码来记录电话系统。
以下是我们的研究团队对American Airlines电话系统问候方式的描述: In a few words, please tell me what you are calling about. (Respond to the question.)
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人:Press 0 at each prompt, ignoring messages, then 1 if the flight is within the US and 2 if flight is outside of the US
以下是我们从 American Airlines 的电话菜单和提示中找到的一些片段,它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性:
当电话系统第一次应答时听到
"Thanks for choosing American Airlines.
Your call may be monitored or recorded to ensure high quality service.
For faster service, especially when making or changing travel plans, try the American Airlines mobile app or our website.
At a a dot com. If you're calling about travel booked through an agency, please contact the agency directly.
Thank you again for calling American Airlines.
Great news. Did you know you can now do things like add a carry on pet for flights within the US, request wheelchair service, and let us know about other special needs online?
Visit a a dot com to manage your trip and request additional services.
By the way, you can also make changes or cancel your trip for travel credit if eligible."
与 American Airlines 的通话摘录
Sunday, January 21, 2024 10:57 PM
他们可能会询问您打电话的原因(而不是菜单)
"Thank you for calling American Airlines.
Your call may be recorded and monitored to ensure high quality service.
For faster service, especially when making or changing travel plans, try the American Airlines mobile app or our website at a dot com.
If you're calling about travel books through an agency, please contact the agency directly Thank you again for calling American Airlines.
One moment while we pull up your account details.
I've matched your phone number to a reservation.
And I see that your American Airlines flight operated by Piedmont Airlines has American Eagle departing today on August fifth from Newport News to Charlotte is still scheduled to depart on time at eight zero nine PM.
From Gateway one. Now you can say repeat that, or if that's all you need, feel free to hang up."
与 American Airlines 的通话摘录
Monday, August 5, 2024 8:29 PM
他们可能会要求您使用拨号盘输入信息
"You're calling about new reservations.
Is that right?
Just a moment. I'll get you over to someone who can help you.
But before I transfer you, one last question.
Are you calling about flights within the US?
Thanks.
Please note, checked bag fees may apply.
Please note if you book this reservation through a travel agency, another airline, or any other third party, you may be charged an external handling fee of up to fifty dollars per customer.
To avoid paying this fee, we encourage you to work directly with your booking partner.
Thank you for calling. Please listen carefully as menu options have changed.
All of our representatives are we can call you back when it's your turn between twenty two and thirty minutes.
From now. You will not lose your place in line if you choose to use this service.
If this is correct, press one.
To reenter, press two.
Please enter your area code and phone number followed by the pound key."
与 American Airlines 的通话摘录
Wednesday, February 7, 2024 12:35 AM
他们可能会要求您说出或输入信息
"Thanks for choosing American Airlines.
Your call may be monitored or recorded to ensure high quality service.
For faster service, especially when making or changing travel plans, Try the American Airlines mobile app or our website, at a a dot com.
If you're calling about travel booked through an agency, please contact the agency directly.
Thank you again for calling American Airlines.
Did you know you can add a carry on pet for flights within the US, request wheelchair service, and let us know about other special needs online, Visit a a dot com or the American Airlines mobile app to manage your trip and request additional services.
By the way, you can also make changes or cancel your trip for travel credit if eligible.
I've matched your phone number to a reservation. I see that your flight tomorrow, June thirteenth, from Marseille to Madrid is still scheduled to depart on time at six fifteen AM Now you can say repeat that, or if that's all you need, feel free to hang up."
与 American Airlines 的通话摘录
Wednesday, June 12, 2024 11:34 PM
营业时间是几点?我应该什么时候打电话?
American Airlines 负责运营此 800-433-7300 电话号码 24 hours, 7 days 的呼叫中心。简短的回答是您应该调用 Friday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 6,651 通电话样本的分析(见上文)。
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 American Airlines 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 American Airlines 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 American Airlines 最不繁忙的一天是 Sunday。最繁忙的一天是 Monday,相比之下,这一天平均通话量多 19%。再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 6,651 个电话的样本。
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
客户为何致电American Airlines
如果您在致电 American Airlines 之前有时间阅读一些资料,我们建议您阅读一些针对具体问题的文章。
最后,有时也是唯一的方法——可以通过其网站访问 American Airlines 客户服务。这可能意味着要先浏览帮助文章,然后才能找到表格并“被允许”向其团队提交问题,而且很少会进行实时对话,这就是为什么 GetHuman 不推荐这样做,除非这是唯一的方法。
结论和结束语
这是 American Airlines 的最佳电话号码、实时当前等待时间以及跳过这些电话线直接转接至 American Airlines 代理的工具。此电话号码是 American Airlines 的最佳电话号码,因为在过去 18 个月中,有 183,324 个像您一样的客户使用了此联系信息并向我们提供了反馈。接听 800-433-7300 电话的客户服务部门解决的常见问题包括 Problem With a Flight, Update Reservation, Flight Inquiry, Cancelled Flight, Find Itinerary 和其他客户服务问题。您拨打的 American Airlines 呼叫中心有来自 Dallas, Tuscon, North Carolina, India, Mexico, Ireland, Canada, Japan 的员工,根据客户的说法,该中心开放时间为 24 hours, 7 days。总共有 American Airlines 有 6 个电话号码。与 American Airlines 代表交谈的最佳方式并不总是很清楚,因此我们开始根据客户社区的建议汇编此信息。请继续分享您的经验,以便我们继续改进这一免费资源。
GetHuman 不为 American Airlines 提供呼叫中心服务或客户支持运营。这两个组织没有关系。GetHuman 构建免费工具并共享信息以帮助像 American Airlines 这样的公司的客户。对于大型公司,包括我们的 GetHuman Phone 等工具,它允许您致电公司,但无需等待在线即可获得人工代表。 我们将继续致力于开发这些工具,以帮助像您(和我们自己!)这样的客户处理杂乱的电话菜单、等待时间和客户服务带来的困惑。只要您继续与您的朋友和亲人分享,我们就会继续努力。