I'm thinking about signing up for U-Verse, so I thought I'd give AT&T a call to see what my options would be and what the prices were like. Almost a decade ago I had U-Verse, but then I ended up cutting the cord and going in a different direction for a while. Now it seems I'm subscribed to a crazy amount of streaming service, and I'm ready to convert back to standard cable in the hopes of combining my bill and maybe saving some money in the process.
I decided to wait until later in the evening to call, hoping the wait line would be less busy. AT&T offers phone service, internet service, dish service and DirectTV so I know they get a lot of callers. It didn't turn out to be too long of a wait this way, but first I had to readjust a bit because it turns out that the phone number I called is as ancient as me! Even though I had this number written down somewhere, when I called I was told, "Thank you for calling AT&T customer service. The number you have reached is no longer in service. If you'd like to place an order for one of our services or have questions about existing services, please call 1-800-288-2020."
When I called the second number, I got through directly to AT&T and was greeted by a virtual assistant, who asked me, "In a few words, what are you calling about?" I responded, "Sign up for U-Verse." It then asked if I was adding the service to an existing AT&T account and I said I was. Then, it said, "I see the number you're calling about and used it to look at your account, is that the account you're calling about?" When I conferred, it said, 'Please wait. I just sent you a link where you can learn about availability in your area. Please say what you would like to do next."
At this point, I browsed over the link quickly, but wanted to talk to someone to see if they would offer me a special promotion so I went ahead and said, "Talk to a customer service agent." This did the trick because after it got my passcode from me it put me on a hold line. It was funny because the system said they had long wait times, but I only had to wait about a minute before a sales agent picked up. The agent was helpful and spoke clearly which helped while we discussed what deals my account was eligible for.
该AT&T U-Verse电话号码在6中排名#4,因为83,304 AT&T U-Verse个客户在致电后尝试了我们的工具和信息并给予了反馈。客户致电866-746-4714的原因是为了解决Cancel or Change Account, Account Access, Service Outage, Device Support, Dispute a Charge之类的问题而联系AT&T U-Verse Ohio Customer Service部门。据我们所知,AT&T U-Verse在California or Florida or Georgia or Idaho or Iowa or Louisiana or Missouri or Montana or Oklahoma or Texas设有呼叫中心位置,您可以在开放时间Mon-Fri 8am-7pm EST打电话。 AT&T U-Verse有6个电话号码和11不同的获取客户帮助的方式。我们已经收集了有关866-746-4714以及在像您这样的客户的帮助下致电或联系AT&T U-Verse的方式的信息。请与您认识的人分享有用的信息,以帮助我们继续发展和改进此信息以及这些工具。
以这个数字调用AT&T U-Verse应该非常简单。同样重要的是您打电话后要做什么,或者其他电话号码选项是什么。遗憾的是,866-746-4714无法使用我们的回电工具。对于我们支持的公司,我们会致电给您,按右按钮以进入电话菜单,等待中,然后在AT&T U-Verse Ohio Customer Service座席可以通话时给您回电。它在此处不可用,但是当AT&T U-Verse以外的公司将来出现客户服务问题时,请留意此事。一旦与AT&T U-Verse的Ohio Customer Service部门通电话,您可能需要向他们提供识别信息您是客户,例如您的全名(或帐户名称),电子邮件地址,电话号码或帐号。通常值得在致电之前收集此信息。
虽然866-746-4714是AT&T U-Verse最受欢迎的电话号码(4),但这并不是保持他们的客户服务团队的唯一途径。通过阅读上面的内容,您已经知道800-288-2020是他们总体上最好的客户电话号码,并且我们汇总了他们11的联系支持人员的总方式,供您查看。当您尝试通过致电AT&T U-Verse获得帮助时,要记住的一件事是,其他客户在此号码上给他们的客户支持他们的沟通技巧得分为55%,而他们的总体帮助得分为60%。收到。这可能表明他们有能力帮助您整体解决问题,无论您是否拨打此电话。