Being a customer for * yrs I called to dispute a charge and negotiate with billing to r...

GetHuman4403314's来自February 2020的Charter Communications的{0}客户服务问题

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Being a customer for * yrs I called to dispute a charge and negotiate with billing to reconnect service but asked to speak with billing associate supervisor after getting no where with associate who to me had a dont care attitude only to have his supervisor REFUSE to speak with me! Supervisor has associate to tell me go on a web page to section * something of you all website and after fir my answer and even after asking to speak with supervisor again he obviously found it amusing and placed me on hold again. I found THIER actions very UNPROFESSIONAL and offensive especially when I was trying to come to an agreement to settle bill and continue being what I thought was a valued customer the past * yrs but was made to feel like paying off my debt and continuing as a customer, they could care less.

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Charter Communications

Reported by GetHuman4403314
Feb 27th, 2020 - 2 years ago
Not resolved


Feb 27th, 2020 4:45pm