JC Penney Help Pages
JC Penney Customer FAQ, Forum, and Online Help Desk
JC Penney Help @ jcpenney.com
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Busiest time: 10:15am
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Recent JC Penney help topics searched
I’m looking for a order I did Dec * a sweat shirt
Placed an order with order number ***** *** *** **-*** went to track it and it says ord...
Hello,**I have made an order on **th November and supposed to be delivered by Dec *nd...
I received my order along with * other packages that were lbel me on the outside and so...
I received an email saying my product was delivered and it was not. When I check my tra...
My order never arrived. It was supposed to arrive last week.
this is Melba Robinson,I live in Daytona Beach Fl. I think the date was Nov. **,**** i...
I placed an order and entered the correct address. When it shipped, I noticed that the...
Need to speak to someone about an order I purchased
I am tracking my two Nike sports backpacks that should have arrived to *** Weaver Road...
I ORDERED TWO NIKE SPORTS BACK PACK TO BE SENT TO *** WEAVER ROAD, HEMINGWAY SC...
I need to know if you have the earrings that I ordered I ordered two pair
I want to see how long delivery would take for an item purchased on December **th?
I have received an order and wish to return * items.There is no sales slip or return l...
Paypal hold on order marked "shipped" causing bank overdraft
I bought few blouses for women and it is wrong size. How would I get bigger size with s...
My order was returned no knowledge to me. A over$***.** order. Kinda want it fixed asap
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JC Penney Online Help at jcpenney.com - Info & Stats
服务台时间24 hours, 7 days
其他通讯方式phone, web, facebook, twitter, chat
上次更新时间Fri Jan 14 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
JC Penney Help Pages: What to Know
这是JC Penney帮助页面，大多数客户在遇到客户服务问题时便会从这里开始，外加有关如何获得有用帮助的周转时间以及如何为特定问题寻求帮助的信息。如果您正在寻找JC Penney的最佳客户帮助页面或常见问题解答或论坛，那么根据34,284 GetHuman用户在过去12个月中，这是最佳的切入点。如果您无法打电话或不想立即等待，使用他们的在线帮助台是一种很好的致电方式，但是他们也有我们上面显示的电话号码（800-322-1189） 。有时，当您浏览jcpenney.com上的各种帮助主题和内容时，最终需要与客户服务部门的某个人来回交流，在这种情况下，他们可能会切换到电子邮件作为沟通的媒介。如果您在帮助页面上的搜索变成了电子邮件对话，则可以很慢地解决该问题。您可能要花几个小时或一天的时间，而不会收到JC Penney个代理商的答复。但是，从好的方面来说，与来回与客户服务代表通电话相比，往返总的来说可以减少时间。
Contacting JC Penney: General Information
JC Penney有一个用于客户服务的页面或在线帮助台，但是您也可以通过电话呼叫他们。总共可以使用5种不同的媒体与JC Penney进行通信：phone, web, facebook, twitter, chat。再说一次，如果您没有意识到这是一个选择，而是希望与某人进行对话，则可以给他们打电话。但是，请查看我们有关其电话号码800-322-1189的信息，以获取更多详细信息，例如平均等待时间或检查是否有真实的人在接听电话。如果您在此信息中发现任何错误，请务必告知GetHuman。我们试图从每月访问的数百万客户中收集和共享我们可以提供的最佳信息，并向我们介绍他们在JC Penney这样的公司中的经验。
Do JC Penney and GetHuman work together?
GetHuman has no relationship with JC Penney and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.