Greyhound Lines, more commonly referred to simply as "Greyhound" is an intercity bus service that operates throughout North America. With over 3,800 destinations served, Greyhound is a company that gets a lot of customer service calls.
People call Greyhound customer support for a range of reasons, including:
Here are some tips for quickly and effectively resolving issues when you call Greyhound customer support:
Consumer feelings about Greyhound customer service appear to be mixed. While many people are satisfied with the help they've received, others feel that Greyhound's customer service representatives were less than helpful.
It should also be noted that federal law does not provide significant protections to bus passenger claims for compensation when a carrier, such as Greyhound, fails to depart or arrive on time, or a trip is disrupted. There are cases in which Greyhound has canceled trips or suffered mechanical failures that led to severe disruption of service and has failed to provide timely and reasonable compensation.
In one notable case, a man booked a ticket via Greyhound so that he could get home for a holiday. Greyhound issued him a ticket but told him that he would be on a bus with a third-party carrier. Unfortunately, the bus was overbooked and he was denied boarding.
The third-party carrier's customer service referred him to Greyhound, Greyhound told him that they couldn't help him over the phone, but that they would send him a paper claim form. The gentleman in question ended up having to rent a car at a significant cost to complete his trip.
Greyhound phone-based customer service can assist with a range of concerns, including issues with luggage, some refunds or compensation claims, answering questions about fair types, and general customer service. Like many transportation companies, Greyhound offers discounts on group tickets, which can also be arranged by phone.
There are some issues that are difficult, if not impossible, to resolve over the phone with Greyhound:
If your call to Greyhound leaves you dissatisfied, take a few minutes to relax. Next, type or write out what happened during the call. Having these notes can be really useful if you have to escalate your case.
Another thing you can do is write out your desired resolution. Knowing what you want out of the call, such as an apology, a refund, a new ticket or compensation for meals, can help you keep the conversation on track.
Once you have this information recorded, try calling back. Some representatives are better trained than others and may be able to research and resolve your situation for you.
Another option is to contact Greyhound by email. Email provides you with a written record of your communications, which can be helpful if you have to take your case to management or a third-party advocate.
Greyhound also has a Twitter account. You may be able to get in touch with a social media specialist there who can help you with your case.
这是Greyhound的最佳电话号码，实时当前等待中的等待时间，以及用于跳过这些电话线直接转到Greyhound座席的工具。该电话号码是Greyhound的最佳电话号码，因为像您这样的88,764客户在过去18个月中使用了此联系信息，并向我们提供了反馈。回答214-849-8966的呼叫的客户服务部门解决的常见问题包括Account Setup, Account Access, Change Booking, Overcharge on Account, Find an Itinerary和其他客户服务问题。您要呼叫的Greyhound呼叫中心有California, Alabama, Connecticut, New York, Tennessee, Texas名员工，并且根据客户而开放Mon-Fri 5am-11pm CST。 Greyhound总共有4个电话号码。与Greyhound代表交谈的最佳方法并不总是很清楚，因此我们开始根据客户社区的建议来编译此信息。请继续分享您的经验，以便我们继续改进这一免费资源。
尽管214-849-8966是Greyhound最好的免费电话号码，但是共有6种方法可以与他们联系。根据其他Greyhound个客户的说法，与他们的客户支持团队联系的下一个最佳方法是拨打其加拿大客户服务部门的800-661-8747电话号码。除了打电话外，寻求帮助的客户的下一个最喜欢的选择是通过800-661-8747来购买加拿大客户服务。如果您认为此信息不正确或知道与Greyhound联系的其他方式，请告知我们，以便我们与其他客户共享。 And you can click here if you want to compare all the contact information we've gathered for Greyhound.
In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Greyhound. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.