A:CNN does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact CNN starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:
Does CNN offer 24 hour customer service?
A:Not by phone.But you can contact CNN 24/7 using other methods.Below is a list of customer service channels and hours.
How to contact CNN Customer Service
There are other ways to contact CNN customer service besides the phone. Below we list them by medium, from most to least popular.
As a last, sometimes only, resort- CNN customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with CNN?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with CNN, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Yes, CNN is available in other languages. CNN offers news coverage in multiple languages to cater to its diverse global audience. Currently, CNN provides content in Spanish, Arabic, Turkish, Japanese, and Portuguese, along with English. These language options allow CNN viewers around the world to access news articles, videos, and other media in their preferred language. To access CNN in different languages, users can navigate to the language-specific sections on CNN's website or use CNN's international mobile app. CNN's commitment to providing news in various languages ensures that people from diverse linguistic backgrounds can stay informed about current events, regardless of their native language.
CNN's cancellation policy for subscriptions is straightforward and convenient. Subscribers have the freedom to cancel their CNN subscription at any time, without facing any penalties or fees. Whether you choose to cancel after a month, six months, or even a year, CNN allows cancellations without any questions asked. To cancel your subscription, simply log in to your CNN account and navigate to the subscription settings page. From there, you will find a cancellation option that will guide you through the process effortlessly. Once the cancellation is confirmed, your subscription will no longer be renewed, ensuring that you will not be billed further. With CNN's hassle-free cancellation policy, subscribers have complete control over their subscription duration and can easily opt-out whenever they choose.
CNN's policy on user-generated content prioritizes accuracy, authenticity, and responsible journalism. The network encourages viewers to contribute their content, such as photos and videos, but emphasizes the importance of fact-checking and verifying sources before using or airing any user-submitted material. CNN recognizes the value of audience participation and sees it as an opportunity for citizen journalism; however, it maintains that professional journalism standards must be upheld. User-generated content should adhere to ethical guidelines and not violate copyrighted material, invade privacy, promote hate speech, or contain explicit or inappropriate material. CNN strives to provide a platform that fosters meaningful engagement while ensuring that content aligns with its commitment to reliable and trustworthy news coverage.
Click the link above to get answers to just about any CNN customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
Help me with my CNN issue
Conclusion and closing notes
You came here to see CNN's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a CNN agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact CNN anyways and help you with your issue. Over the last 18 months, 6,126 customers like you have come in search of a phone number for CNN and helped us confirm they don't have one. Common reasons that people try to call CNN customer support department include and other customer service issues. Rather than trying to call CNN first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now CNN doesn't have any phone numbers. It's not always clear what is the best way to talk to CNN representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If CNN Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for CNN, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from CNN customers like yourself.
GetHuman does not provide call center services or customer support operations for CNN. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like CNN. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.