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TextNow 客户常见问题解答

最佳答案和操作指南

如何联系TextNow客户服务?

我们最常被问到的问题是如何与 TextNow 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

如何重置我的 TextNow 在线登录?

如果您在登录 TextNow 帐户时遇到问题,最好的办法是重置密码。这可以很快完成...

如何恢复暂停的 TextNow 帐户?

TextNow 为人们与朋友和家人的互动方式提供了活力。它是一种更便宜、更容易获得的手段......
询问有关TextNow客户服务的任何问题,立即获得答案。

最近 TextNow 个客户问题

What does it mean when I hear this.. "sorry the number you requested cannot be dialed" and before the number was working just fine

When you hear "sorry the number you requested cannot be dialed," it typically indicates issues with the number itself or a problem with your service. The number may no longer be in service, could have been changed, or there might be connectivity issues on your end. If the number was previously working, it’s possible that there have been recent changes or restrictions placed on that number. Checking the number for accuracy or trying again later may help resolve the issue.
询问时间:Sep 12, 2024 7:56 PM

I had text now on my phone for a long time, then I accidently uninstalled it. When I went to reinstall it, it's saying my phone is not compatible for the app. I really need it back on my phone! Wat can I do?

Please try updating your phone's operating system to the latest version. If the issue persists, verify your device's compatibility with the app by visiting the app store. If your device is still not compatible, you might need to use a different device that meets the app's requirements.
询问时间:Jul 4, 2024 9:17 PM

I talk to someone I was charged twice for my subscription and to receive codes but nothing is working

We apologize for the inconvenience you're experiencing. There might have been a processing error. Best course of action is to reach out to TextNow's customer service. Here on this page, there's a link to the most up-to-date contact information for TextNow. They'll be able to check your account details and rectify any billing issues. Double charges will typically be refunded if they're confirmed to be in error. As for receiving codes, make sure your account details are correct especially your contact information. Sometimes, issues with receiving codes can stem from network problems, so you may need to try again at a later time.
询问时间:Jun 16, 2024 8:28 PM

Why my calls not going through

There could be several reasons why your calls are not going through on TextNow. One of the first things to check is your internet connection. Make sure you're connected to a reliable Wi-Fi network or have a strong mobile data signal. Another potential issue could be that you're using an outdated version of the app. Try updating the TextNow app to the latest version from your device's app store. If you're still experiencing trouble, try restarting your device as this can often resolve temporary software issues. Lastly, make sure you're dialing the correct number in the right format, and that the person you're calling has not blocked your number on their end.
询问时间:May 13, 2024 4:34 PM

Why can't I make my payment to receive verification codes

If you are unable to make a payment to receive verification codes, it could be due to a number of issues: your credit or debit card information could be incorrect or outdated, there could be insufficient funds in your account, or there could be an issue with your TextNow account. Also, it's important to note that some providers do not allow short-code text messaging (like verification codes) over their networks. If none of these situations apply, we recommend checking if there are any outstanding issues with your bank, and also ensuring that your TextNow account is active and in good standing.
询问时间:Apr 22, 2024 4:57 PM

帮助我解决TextNow客户服务问题

Login and Account Management

如何重置我的 TextNow 在线登录?

如果您在登录 TextNow 帐户时遇到问题,最好的办法是重置密码。这可以很快完成...

如何创建 TextNow 帐户?

TextNow 是一项在您的 WiFi 连接设备上提供通话和短信功能的服务,以及可用于...

Service Suspension and Reinstatement

如何暂时停止我的 TextNow 服务?

要暂时暂停您的 TextNow 服务,您可以选择使用 TextNow 应用程序、致电客户服务或登录他们的网站......

如何恢复暂停的 TextNow 帐户?

TextNow 为人们与朋友和家人的互动方式提供了活力。它是一种更便宜、更容易获得的手段......

Number Transfer and Information

如何从 TextNow 号码转帐?

与大多数提供商相比,TextNow 提供了一种更易于访问且更方便携带的通信方式,因此,它...

如何在 TextNow 上找到我的号码?

GetHuman 链接 TextNow 等大公司客户的客户。它提供了客户可以用来照顾他们的指南...

Message History Retrieval

如何从 TextNow 获取我的历史记录?

TextNow 是一项在线通话和短信服务,可使用 Wifi 信号提供无限制的短信服务。 TextNow 还提供付费...

Billing and Disputes

如何对 TextNow 的收费提出争议?

Textnow 是一款互联网语音协议 (VOIP) 应用程序,允许用户通过 WiFi 免费发送短信和拨打电话。这些...

Customer Support Contact

我如何在 TextNow 与真人交谈?

TextNow 是一家在美国和加拿大提供免费移动电话服务的公司。联系公司的真人已经......
我们会查看客户向 GetHuman 报告的 TextNow 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
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常见问题目录

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