Spotify 客户常见问题解答

To upgrade your account to Premium, go to the Spotify website or open the app, and find the "Get Premium" option. Follow the instructions to select your plan and complete the payment process.

To cancel your Spotify account, log into your account on the Spotify website, go to 'Account,' then 'Subscription,' and select 'Cancel Premium.' Follow the prompts to confirm your cancellation.

To request a refund for a transaction you didn't make, you should review your account's payment history and ensure the charge is unauthorized. Then, visit Spotify's support page to report the issue and start the process for a refund.

To upgrade to Spotify Premium, you need to visit the Spotify website on a web browser. Sign in to your account, go to the Premium page, select your plan, and follow the instructions to complete your upgrade.

If you're unable to log in or log out of your Premium account and the app looks different, it's possible that there's a bug or the app needs updating. Try restarting your device and updating the Spotify app to the latest version. If issues persist, you can perform a clean reinstall by deleting the app and then downloading it again. This can resolve many common problems without affecting your playlists.