Sam's Club 客户常见问题解答

We're sorry to hear that you're dealing with an unauthorized charge. As assistants, we don't handle personal financial processes directly, but we can suggest how you may resolve this issue. First, you'll need to verify the charge was indeed from Sam's Club. If it indeed was, please contact your credit card company immediately to dispute the charge. You should also reach out to Sam's Club's customer service department. They can check into your account and discuss regarding the charge. Remember not to share sensitive financial information like full credit card numbers via email or online forms.

To apply for a Sam's Club credit card, you can do so directly on the Sam's Club website. Navigate to their homepage, look for the link that says "Credit Card," and click on it. You'll need to fill out an application form online providing necessary information such as your full name, contact details, Social Security number, and income details. Once you've filled out the form, simply click on "Apply" to submit your application. Before applying, ensure you have carefully read and understood the card's terms and conditions. Approvals are typically instant, but some may require further review. Always use secure and private internet connections when applying for credit cards to protect your personal information.

As a Plus member at Sam's Club, you should have free shipping on most items sold online. However, there are exceptions. Not all items are eligible for free shipping, including some that are bulky, heavy, or shipped directly from the vendor. Also, free shipping only applies to shipments in the U.S. and excludes Alaska, Hawaii, Puerto Rico, and other US territories. If you're a Plus member and are seeing shipping costs on your order, it is possible that your items fall within these exceptions.

To change your personal phone contact in your Sam's Club account, first, log into your account on the Sam's Club website. Once logged in, navigate to "Account" in the top right corner and click on it. In the drop-down menu, select "Personal Information". Here you'll find a section for contact information where you can update your phone number. After you've made the changes, remember to save them. Please note that for security reasons, you may be asked to re-enter your password to confirm changes.