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Redmi 客户常见问题解答

最佳答案和操作指南

Redmi 的电话号码是多少?

我们最常被问到的问题是如何与 Redmi 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

如何取消Redmi帐户?

取消您的Redmi帐户的最佳方法是遵循以下有用的提示。

如何恢复我的Redmi帐户?

如果您丢失了红米手机,您可以尝试通过小米云服务进行追踪。如果失败,请按照以下步骤恢复您的...
询问有关Redmi客户服务的任何问题,立即获得答案。

最近 Redmi 个客户问题

my phone has been restarting for ages but cannot complete the startup before vibrating and begining afresh. its Redmi note 9. what can i do

Try booting the phone in safe mode to see if a third-party app is causing the issue. To enter safe mode, press and hold the power button, then tap and hold "Power off" until "Reboot to safe mode" appears. If the issue persists, perform a factory reset from the recovery mode: Turn off your phone, press and hold the Volume Up and Power buttons until the Redmi logo appears, navigate using the volume buttons, select "Wipe data/factory reset" with the power button. Be aware that this will erase all data on the device.
询问时间:Aug 7, 2024 3:11 PM

How do i permanently block my stolen redmi phone until retrieval?

To permanently block your stolen Redmi phone, you'll need to remotely activate the Device Lock or Erase Data feature on your phone via your linked MI account. Here are the steps: 1. Visit the website i.mi.com. 2. Sign in with your MI account that you used on your stolen device. 3. Click on the "Find Device" option on the homepage. 4. Choose your lost device from the device list. 5. You will see options to "Lock Device" or "Erase Data". Select the desired option. Please note, to use these features, your device must be switched on and connected to the internet. If the phone is switched off or disconnected, the action will be executed once the phone goes online.
询问时间:Jun 19, 2024 10:25 PM

I'm trying to connect my mi account but when I try to login on my poco x3 pro I get "couldn't check device security info" I tried 5 hours ago and got the same error

We're sorry to hear you're experiencing issues with your Poco X3 Pro. This error is usually related to network issues. If your Wi-Fi or mobile data connection is weak, you may have trouble logging into your Mi account. Try to switch between Wi-Fi and mobile data or restart your modem/router. If you are already connected to a strong internet connection, try to clear data and cache in the settings of "Security" and "Find Device" apps. Also, make sure your device is running the latest software version provided by Xiaomi. Rest assured, your security information is safe and this error will not affect it.
询问时间:Apr 26, 2024 7:39 AM

How to remove phone stuck on recovery mode

If your Redmi phone is stuck in recovery mode, try these steps: 1. Press and hold the Power and Volume Up buttons simultaneously for a few seconds. 2. Once the device vibrates, release the Power button but continue holding the Volume Up button. 3. The device will start in Recovery mode. Use the Volume buttons to navigate to "Reboot system now" and select it using the Power button. Remember that each model might have a different method, these are generic steps. If this method does not work, we recommend visiting a professional phone service as it could be a hardware issue. Never force shutdown as it might cause more harm to the system.
询问时间:Apr 12, 2024 7:31 PM

how to extend ring time on red mi 12

To extend the ring time on your Redmi 12, you will need to contact your network service provider as the ring time before the call goes to voicemail is managed by the provider, not the phone. Some providers allow you to extend the call ring time by typing a specific code into your phone. These codes vary between network providers, so you'll need to get that information directly from them. Remember, the maximum ring time potentially allowed by most providers is roughly 30 seconds.
询问时间:Apr 12, 2024 10:11 AM

帮助我解决Redmi客户服务问题

Lost/Broken Phone

如果我丢失或损坏了Redmi手机,该怎么办?

丢失手机是一种可怕的感觉。打破它也会引发同样可怕的感觉。这是您需要了解和执行的操作...

Contact Transfer

如何在Redmi上将联系人从电话转移到Sim?

如果您希望将联系人从手机移至Redmi上的SIM卡,则可以通过以下有用的提示分几个步骤进行操作。

Device Support

如何获得我的Redmi手机的设备支持?

当您的 Redmi 设备出现问题时,您希望尽快修复它们。以下是您如何获得设备支持...

Account Management

如何取消Redmi帐户?

取消您的Redmi帐户的最佳方法是遵循以下有用的提示。

如何恢复我的Redmi帐户?

如果您丢失了红米手机,您可以尝试通过小米云服务进行追踪。如果失败,请按照以下步骤恢复您的...

Storage Expansion

红米手机可以扩容吗?

是的,您可以扩展红米手机的存储容量。大多数 Redmi 手机都配有专用的 microSD 卡插槽,可...

Warranty Information

红米手机的保修期是多少?

红米手机的保修期一般为12个月,自购买之日起计算。不过,请注意,具体...

Hotspot Functionality

红米手机可以作为移动热点吗?

是的,您可以将红米手机用作移动热点。 Redmi 手机提供内置功能,可让您轻松分享设备的...

Software Updates

红米手机的MIUI最新版本是多少?

适用于 Redmi 手机的 MIUI 最新版本是 MIUI 12。此更新带来了一系列新功能和增强功能,以改进...

System Requirements

红米手机推荐的系统要求是什么?

Redmi 手机的建议系统要求包括至少 4GB RAM 和 64GB 内部存储。这些设备应该...
我们会查看客户向 GetHuman 报告的 Redmi 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
已向 GetHuman 报告 Redmi 个问题
常见问题目录

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