Ourtime.com 客户常见问题解答

To cancel your account, you can follow the process outlined in your account settings on the website. There, you should find an option to manage your subscription and cancel your account if needed. Make sure to follow all necessary steps to ensure your account is properly canceled.

To delete your free account on Ourtime.com, log into your account and go to your account settings. Look for the option to deactivate or delete your account. Follow the prompts to confirm the deletion. Make sure you want to proceed, as this action may be irreversible.

Receiving an email about your account being removed due to suspicious activity could indicate potential security concerns, but it doesn't necessarily mean your information has been hacked. We recommend checking if the email is genuinely from Ourtime.com and looking for any suspicious links or requests for personal information. If you have further concerns regarding the security of your account, please review the situation and take appropriate steps as needed. To get the most up-to-date contact information, you can find a link on the page you are currently viewing.

To seek a refund for charges on your account, you need to review the cancellation policy provided during the cancellation process. If you believe the charges are incorrect, please check the most up-to-date contact information available on this page for assistance with your specific situation.

There could be several reasons for the inability to verify your cell number. It might be due to an incorrect entry, issues with your mobile carrier, or a temporary technical problem. Make sure that the number you entered is correct and that you have adequate mobile reception. If the problem persists, consider trying again after some time.