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OpenTable 客户常见问题解答

最佳答案和操作指南

OpenTable 的电话号码是多少?

我们最常被问到的问题是如何与 OpenTable 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

我可以提前多久在 OpenTable 上预订?

您可以在餐厅允许的情况下提前在 OpenTable 上进行预订。预订的可用性可能...
询问有关OpenTable客户服务的任何问题,立即获得答案。

最近 OpenTable 个客户问题

How can I connect to a live person, not a bot?

There is a link to the most up-to-date contact information right here on this page that you are viewing.
询问时间:Jan 30, 2025 6:54 PM

I have an OpenTable gift card from 2015 and I cannot validate to get the card they are now offering

OpenTable gift cards from 2015 may no longer be valid or redeemable for current promotions or offers. Policies can change over time, so these older gift cards might not be eligible for use with the new card program. It's best to check the terms and conditions associated with the gift card or refer to the most recent guidelines available on the OpenTable website.
询问时间:Jan 15, 2025 8:57 PM

Why is my reservation not eligible for points

Reservations may not be eligible for points for several reasons. This can include booking through third-party sites, dining at specific restaurants that don’t participate in the points program, or if the reservation was changed or canceled. Additionally, certain promotional offers might exclude points. Always check the terms and conditions associated with the reservation for specific details.
询问时间:Jan 15, 2025 7:04 PM

I need to change my email address in my profile

To change your email address in your OpenTable profile, log in to your account and navigate to the account settings or profile section. Look for the option to update your email address. Enter your new email and save the changes. You may need to verify the new email address through a confirmation email sent to you.
询问时间:Jan 8, 2025 5:54 PM

How do I talk with a human and not a robot about my email change problem ---I have tried going over and over the chat process and it just says technical difficulties. Please help me.

There is a link to the most up-to-date contact information right here on this page that you are viewing. This will help you reach a human for assistance with your email change problem.
询问时间:Dec 12, 2024 7:17 PM

帮助我解决OpenTable客户服务问题

Cancellation

如何取消 OpenTable 上的预订?

无论是使用网站还是应用程序,取消 OpenTable 上的预订都很容易。请务必至少提前 24 小时进行,...

Group Reservations

我可以为大型团体预订吗?

是的,OpenTable 允许您为大型团体进行预订。无论您是在筹划公司活动、生日庆祝活动,还是...

Late Arrivals

如果我的预订迟到了怎么办?

如果您的预订迟到了,建议您直接联系餐厅,告知他们延迟的情况。...

New Restaurant Reservation

我可以预订 OpenTable 上未列出的餐厅吗?

是的,您可以预订 OpenTable 上未列出的餐厅。虽然 OpenTable 提供了庞大的参与网络...

Modify Reservation

我可以修改 OpenTable 上的现有预订吗?

是的,您可以修改 OpenTable 上的现有预留。只需登录您的 OpenTable 帐户并找到您想要的预订...

Fees

使用 OpenTable 需要付费吗?

不需要,使用 OpenTable 无需付费。 OpenTable 完全免费供用户在线预订餐厅。没有...

Cross-city Reservations

我可以预订不同城市的餐厅吗?

是的,您可以使用 OpenTable 预订不同城市的餐厅。 OpenTable 允许您搜索和预订...

Mobile App

什么是 OpenTable 移动应用程序以及如何下载它?

OpenTable 移动应用程序是一种直接通过智能手机进行餐厅预订和发现新餐饮选择的便捷方式...

Special Occasions

我可以使用 OpenTable 预订特殊场合的餐厅吗?

是的,一点没错! OpenTable 非常适合为任何特殊场合预订餐厅。无论是生日庆典、周年纪念日...

Advance Reservations

我可以提前多久在 OpenTable 上预订?

您可以在餐厅允许的情况下提前在 OpenTable 上进行预订。预订的可用性可能...
我们会查看客户向 GetHuman 报告的 OpenTable 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
已向 GetHuman 报告 OpenTable 个问题
常见问题目录

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