KitchenAid 客户常见问题解答

To reset an electric cooktop displaying an error code, turn off the cooktop and unplug it from the power source if possible. Wait for about one minute before plugging it back in or turning the power back on. This can often clear the error code. If the issue persists, consult the user manual for specific error code definitions and instructions. Ensure that any cookware is compatible and properly placed on the burners.

The shelves on the KitchenAid KRMF706ESS do not have built-in LED lights. However, the refrigerator itself features interior LED lighting to illuminate the compartments. This ensures better visibility for your food items.

A discrepancy in door alignment, such as the left side dropping while the right side remains stable, may indicate a hinge issue or misalignment. It’s important for oven doors to close evenly to ensure proper operation and efficiency. We recommend checking the hinge for any damage or wear, or adjusting the door alignment if possible. If the problem persists, further inspection or service may be necessary to resolve the issue.

If your KitchenAid appliance is leaking water from the front door spigot, it's important to address it promptly as it is a sign of malfunction. This issue could be caused by different factors such as a faulty door seal, improper leveling, or blockage in the drain system. Check the door seal for any signs of damage or wear. If it appears worn out or damaged, it may need to be replaced. If the appliance isn't leveled properly, it may not close or seal right, leading to leaks. Also, ensure the drain system is not blocked. If the problem persists, it might be best to seek help from a KitchenAid certified technician.

To file a warranty claim for your KitchenAid refrigerator, you need to get in touch with KitchenAid customer service either through phone or their website. Make sure to have the model number and serial number of your refrigerator at hand. The model number can usually be found on an inside wall of the refrigerator. Documents you will need include proof of purchase, such as a sales receipt to confirm that the product falls within the warranty period. It’s also helpful to document the issues you're experiencing with your refrigerator using photos or videos. The customer service will guide you through the process once you contact them.