KitchenAid 客户常见问题解答

A discrepancy in door alignment, such as the left side dropping while the right side remains stable, may indicate a hinge issue or misalignment. It’s important for oven doors to close evenly to ensure proper operation and efficiency. We recommend checking the hinge for any damage or wear, or adjusting the door alignment if possible. If the problem persists, further inspection or service may be necessary to resolve the issue.

If your KitchenAid appliance is leaking water from the front door spigot, it's important to address it promptly as it is a sign of malfunction. This issue could be caused by different factors such as a faulty door seal, improper leveling, or blockage in the drain system. Check the door seal for any signs of damage or wear. If it appears worn out or damaged, it may need to be replaced. If the appliance isn't leveled properly, it may not close or seal right, leading to leaks. Also, ensure the drain system is not blocked. If the problem persists, it might be best to seek help from a KitchenAid certified technician.

To file a warranty claim for your KitchenAid refrigerator, you need to get in touch with KitchenAid customer service either through phone or their website. Make sure to have the model number and serial number of your refrigerator at hand. The model number can usually be found on an inside wall of the refrigerator. Documents you will need include proof of purchase, such as a sales receipt to confirm that the product falls within the warranty period. It’s also helpful to document the issues you're experiencing with your refrigerator using photos or videos. The customer service will guide you through the process once you contact them.

The KitchenAid model KSM60SECXER can accommodate a variety of accessories. These include different types of beater attachments such as the flat beater, wire whip, and dough hook that come with the mixer. It's also compatible with various optional attachments like the food grinder, citrus juicer, ice cream maker, pasta roller, and grain mill, among others. Please ensure that any accessory you purchase is designed to fit the model you have to ensure optimal performance and safety.