If you're unable to access the returns portal, please ensure you are on the correct webpage. Check the navigation links for ‘Returns’ or look for any specific instructions related to the returns process. If the portal is still inaccessible, please check for any site maintenance announcements that may be affecting it.
询问时间：Sep 27, 2024 2:30 PM
How do i chat with customer service advisor
To chat with a customer service advisor, look for the live chat option on the House of Fraser website. This feature is typically available during business hours and allows you to engage directly with a representative for assistance with your queries.
询问时间：Sep 4, 2024 4:54 PM
How do I cancel as the items are out of stock and I don’t want the rest of order though
To cancel your order, you should follow the cancellation process as outlined by House of Fraser. Since the items are out of stock, you have the right to cancel the remaining items you no longer want.
询问时间：Jul 23, 2024 11:12 AM
Customer service number for house of fraser
There is a link to the most up-to-date contact information right here on this page that you are viewing.
询问时间：Jul 7, 2024 4:25 PM
paid for next day delivery they havent delivered
We apologize for the inconvenience. If you’ve paid for next day delivery and haven’t received your order, please check your order status and tracking information online for updates.