Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · 客户服务
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  • Fastest way to talk to a real Macy's rep
  • Pro tips & talking points
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Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

I just received my Easy Spirit Booties*Do not like them.*How do I return them.*Can you...
Furniture delivery question
Will you price match a furniture item on sale with another Vendor?
i received item today now $* cheaper would liike credit
i received an item today and it $*. cheaper would like credit
I ordered perfume for my mom and it says delivered but she hasn't received it.
I tried to return one item in my order. I chose the reason for it and now all boxes say...
I need advice on a defective product and how to deal with it
I am trying to obtain more detailed product information for Macy’s Kolson sofa. Online...
Not a problem want to know if you are still using klarna wanted to order some cosmidect...
I have a delayed package, I ordered a Calvin Klein perfume on December ** ****, for ove...
need to exchange item for another size
I placed an order last night. I left off the m, in com and have not received an email a...
I want to talk to a person live. Not chat
In order ***********, I received a pair of Alfani wide legged pants that did not have t...
More customer issues

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Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
800-289-6229
客户服务
10分钟770
888-257-5949
消费品安全委员会
2分钟81
800-264-0069
行政客户服务
38分钟148
212-494-3000
公司办公室
10分钟361
customerservice@macys.com
客户服务
<10小时207
877-887-8781
行政客户服务
38分钟111
Online Help
客户服务
<39小时269
facebook.com/Macys?v=wall
客户服务
2分钟370
https://twitter.com/macys
客户服务
2分钟344

Does GetHuman work with Macy's?

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Contacting Macy's at a Glance

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