Contact Macy's

The best of the 9 ways to get in touch with Macy's by GetHuman

Macy's Phone Number
800-289-6229 · 客户服务
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Macy's Live Chat
Unfortunately, Macy's does not offer live chat as a channel for customer service at this time.

Recent reasons customers contacted Macy's:

Hi , so i order a Beaty Johnson bedding about a month ago . Bc it had a mark on it . S...
I live in Jamaica and want to purchase an item from your Black Friday sale. I want to...
I ordered macys credit card. I did not get it yet
Billed * times for same product cust service refused to help even after ** mins & I was...
A returned backpack was never refunded
having difficulty placing an order....this has been happening very frequently as of late.
Order No. ************UPS *zy***v*w**********Macy's customer service wrot the incorrect...
I ordered on Nov **,**** and Nov ** ,****. One order is charged ***$ something and one...
Star rewards aren’t working
First the black cat earrings I ordered came with bent posts.**Second the Mystic topaz j...
Jacket broke within a day of receiving, need a new one
I Paid Entire Balance, But Still Received A Balance Due What's Going On?
Why a rakuten order was canceled*And **Cancel order***********
I found a package I thought was lost
help with my online order
More customer issues

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Macy's contact information - compared

Above are our top recommendations for how to contact Macy's, including their top phone number and live chat options. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Macy's across the following mediums: Phone, Email, Web, Facebook, Twitter.

Phone number / contactWaitVotes
800-289-6229
客户服务
10分钟770
888-257-5949
消费品安全委员会
2分钟81
800-264-0069
行政客户服务
38分钟148
212-494-3000
公司办公室
10分钟325
customerservice@macys.com
客户服务
<10小时171
877-887-8781
行政客户服务
38分钟75
Online Help
客户服务
<39小时233
facebook.com/Macys?v=wall
客户服务
2分钟334
https://twitter.com/macys
客户服务
2分钟308

Does GetHuman work with Macy's?

GetHuman does not work with Macy's's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Macy's at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Macy's's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

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