"Thank you for calling Lululemon. For service in English, press one.
Practices, go to lululemon dot com and click on the privacy policy in the footer at the bottom of the page.
Thank you for contacting Lululemon.
If you're following up about an order you've already placed, press one.
For help with products recommend please know that we can only cancel an order if it was placed within the last sixty minutes.
While we're not able to edit orders once they're placed, we'd love to answer your questions.
To check your order status, including those split into multiple shipments, visit lululemon dot com."
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
更换不合适的尺码: "I bought a pair of cargo pants but they are too big, can I exchange them for a different size?"
- 来自持续 4 分 24 秒的通话,May 11, 2024 2:15 PM
缺少订单跟进: "I had an order that I placed some time ago, and I never received the order, and I had to talk to FedEx to follow-up the report."
- 来自持续 15 分 20 秒的通话,Apr 26, 2024 7:07 PM
无收据退货: "I was just wondering if I could do a return. I do I just don't have the receipt because it's a gift, but I have the tag on it."
- 来自持续 7 分 34 秒的通话,Mar 19, 2024 3:57 PM
礼品卡无法使用: "I tried to use it online, and then I also tried to check the gift card balance because I have the receipt and the amount that paid on there, but it for some reason, this one isn't working either."
- 来自持续 10 分 29 秒的通话,Mar 11, 2024 7:03 PM
电子邮件和镜像问题: "Having trouble with emails and turning off the mirror since last Thursday."
- 来自持续 10 分 48 秒的通话,Mar 3, 2024 5:53 PM
协助付款设置: "I'm trying to figure out how to pay for a monthly service."
- 来自持续 42 分 44 秒的通话,Feb 17, 2024 5:50 PM
举报欺诈网站: "There's this website that I found on Facebook, and then I went in it, and they're selling all your products at eighty percent off."
- 来自持续 6 分 32 秒的通话,Feb 8, 2024 6:11 PM
非法收费纠纷: "I noticed unauthorized charges on my PayPal account after purchasing from Lululemon online."
- 来自持续 28 分 32 秒的通话,Feb 5, 2024 6:43 PM
订单中缺少商品: "I ordered fifteen items but never received a pair of shorts for my husband, need help figuring out what's going on."
- 来自持续 14 分 26 秒的通话,Feb 2, 2024 8:23 PM
澄清订单详情: "Trying to figure out the correct size and name of the item she purchased."