以下是我们的研究团队对HealthCare.gov电话系统问候方式的描述： If you are from California, please call Coverage California at 888-975-1142. If you need anything else, please stay on the line.
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Must call Covered California directly at 888-975-1142.
"You have a question about plans.
Is that right?
Great. Are you calling concerning your enrollment for the current year or next year?
Say current year or next year.
Alright. For security and to protect your privacy, please answer the following questions."
与 HealthCare.gov 的通话摘录
Tuesday, November 12, 2024 11:17 PM
他们可能会询问您打电话的原因（而不是菜单）
"Again, that's eight seven seven
dot n a health connector dot org.
To hear that again, say repeat that.
If you're finished, simply hang up. If you need anything else, please stay on the line for further assistance.
Again, please tell me briefly
I didn't get that. Let's try this a different way.
I can help you today.
Please select one of the following. You can say apply and enroll, renew coverage, password reset, verify coverage status."
与 HealthCare.gov 的通话摘录
Wednesday, December 11, 2024 4:28 PM
他们可能会要求您说出或输入信息
"Welcome to the health insurance marketplace.
Massachusetts has a health insurance marketplace to serve you.
Please tell me briefly how I can help you today.
Again, please tell me briefly how I can help you today.
I didn't get that.
Let's try this a different way.
Please select one of the following. You can say apply and enroll, tax questions, password reset, verify coverage status, or something else."
与 HealthCare.gov 的通话摘录
Thursday, April 25, 2024 3:59 PM
第一个电话菜单
"Welcome to the health insurance marketplace.
Massachusetts has a health insurance marketplace to serve you.
To hear that again, say repeat that.
If you're finished, simply hang up. If you need anything else, please stay on the line for further assistance.
To help us direct your call, please select one of the following.
You can say apply and enroll, tax questions, password reset, verify coverage status, or something else.
I didn't hear anything. You can say, apply and enroll or press one, tax questions, or press two, password reset or press three, verify coverage status or press four, or something else.
Or press five or say representative or press zero."
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.