以下是我们的研究团队对Eversource电话系统问候方式的描述: To report a gas emergency, say "emergency" now. How can I help you? You can say "report a down wire," "power outage," or any other electrical problems. Or you can say "billing and payments," "start or stop service," or "help me with something else."
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人:Say "Agent" after each prompt. For residential accounts.
"Hi. Welcome to Eversource.
This call may be recorded.
After an already active week, we're tracking another storm that could impact the region Friday into Saturday and has the potential to cause widespread damage and power outages.
We're closely monitoring the situation and have activated our emergency response plan.
We encourage you to closely monitor the forecast to ensure you're prepared.
Charge devices in advance of the storm and stay away from any down wires you see.
Follow updates and view the outage map or report an outage from your mobile phone.
At our website, ever source dot com, and on the Eversource mobile app.
I am the new Eversource virtual assistant."
与 Eversource 的通话摘录
Saturday, January 13, 2024 1:13 PM
他们可能需要您帐户上的电话号码
"Hi. Welcome to Eversourceers.
This call may be recorded.
To report a gas emergency, say emergency.
You want to speak with someone. Right?
I understand you'd like to speak with someone.
But our business office is closed. If you're calling to report a gas emergency, press one now.
If you're calling to report a power outage, press two.
Is that the phone number on your account?"
与 Eversource 的通话摘录
Monday, January 8, 2024 1:26 AM
他们可能会询问您打电话的原因(而不是菜单)
"Hi. Welcome to Eversource.
This call may be recorded.
I am the new Eversource virtual assistant. How can I help you?"
与 Eversource 的通话摘录
Saturday, April 13, 2024 6:18 PM
他们可能会要求您说出或输入信息
"I can look up your account information with attendant Go ahead and say or enter either one now."
与 Eversource 的通话摘录
Monday, January 8, 2024 1:26 AM
第一个电话菜单
"Hi. Welcome to Eversourceers.
This call may be recorded.
To report a gas emergency, say emergency.
You want to speak with someone. Right?
I understand you'd like to speak with someone.
But our business office is closed. If you're calling to report a gas emergency, press one now.
If you're calling to report a power outage, press two."
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.