以下是我们的研究团队对DHL Express电话系统问候方式的描述： To schedule a pickup, press 1. Track order, press 2. Get a rate quote, press 3. Find a drop-off location, press 4. Help with something else, press 5.
以下是我们最新的技巧，可帮助您在电话菜单中最快找到真人：Say "Help with something else" at the first menu. Then say "Representative."
"Thank you for calling DHL.
For your convenience, we have live chat available at myDHL dot com.
Due to high holiday volumes, you may see your packages on hold.
Rest assured, no action is required from your end.
Our team is actively working to resolve this.
Please check my DHL dot com for the latest updates.
Thank you for your understanding and patience.
DHL Express.
Your specialist in international shipping. For quality and training purposes, calls may be monitored and recorded, and feel free to interrupt me at any time.
Which would you like to do? Say schedule a pickup, track a package, get a rate quote, find a drop off location, or help with something else.
If you want DHL to pick up a shipment at a specific address, say schedule a pickup or press one.
If you have a DHL tracking number and want to find out the status of a shipment, say track a package or press two."
与 DHL Express 的通话摘录
Friday, January 5, 2024 11:54 PM
他们可能会要求您使用拨号盘输入信息
"Thank you for calling DHL.
For your convenience, we have live chat available at myDHL dot com.
DHL Express, your specialist in international shipping.
For quality and training purposes, calls may be monitored and recorded.
And feel free to interrupt me at any time.
Which would you like to do? Say schedule a bit Alright.
Using the keypad, please enter your ten digit tracking number followed by the pound key."
与 DHL Express 的通话摘录
Thursday, December 5, 2024 11:58 PM
他们可能会要求您说出或输入信息
"Thank you for calling DHL.
For your convenience, we have live chat available at myDHL dot com.
Express, your specialist in international shipping.
For quality and training purposes, calls may be monitored and recorded.
And feel free to interrupt me at any time.
Which would you like to do? Say schedule a pickup, track a package, get a rate quote, find a drop off location, or help with something else?
Alright.
And do you have a nine digit DHL account number that you want to use for this collection?
I need to you want to speak to a representative.
Is that right?
Alright.
What's the DHL account number you will be billing?
Or say, I don't have one."
与 DHL Express 的通话摘录
Thursday, December 12, 2024 8:37 AM
第一个电话菜单
"Thank you for calling DHL.
For your convenience, we have live chat available at myDHL dot com.
DHL Express your specialist in international shipping.
For quality and training purposes, calls may be monitored and recorded, and feel free to interrupt me at any time.
Which would you like to do? Say schedule a pickup, track a package, get a rate quote, find a drop off location, or help with something else.
For anything else, such as a billing question or delivery notice, say help with something else or press five.
If you want DHL to pick up a shipment at a specific address, say schedule a pickup or press one.
If you have a DHL tracking number and want to find out the status of a shipment, say track a package or press two."