GetHuman 的研究人员经常拨打这个 Best Buy (Canada) 电话号码来记录电话系统。
以下是我们的研究团队对Best Buy (Canada)电话系统问候方式的描述: For in-store or online orders or shipping-related questions, press 1. For info on products, monthly descriptions, or store locations, press 2. For price matching questions and returns, press 3. For membership protection or services, press 4. For support or other product info, press 5. For business products, press 6. For credit card inquiries, press 7. For kiosk and vending machines, press 8.
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人:You have to choose an option (1-9) to get a live agent on the line.
以下是我们从 Best Buy (Canada) 的电话菜单和提示中找到的一些片段,它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性:
他们可能会询问您打电话的原因(而不是菜单)
"Thank you for calling Best Buy Canada.
Please use a short sentence to briefly describe your reason for calling.
Please tell me in a short sentence how I can assist you today.
For example, for help with an existing order, you can say, I need help with my order."
与 Best Buy (Canada) 的通话摘录
Monday, December 2, 2024 5:19 PM
第一个电话菜单
"Thank you for calling Best Buy Canada.
Please use a short sentence to briefly describe your reason for calling.
Please
I think you want to reach Geek Squad. Right?
Please say yes or no.
Please hold while we transfer you to our Geek Squad line.
Please listen carefully as there are four options to choose from.
To hear these options again, press hash.
For all payment or billing related inquiries, or to make changes to your extended protection plan or membership, press one.
If you hold an extended protection plan for a product and would like to report a problem, please file a service request online at best buy dot c a slash protection For more information on how to file a service request, or to follow-up on an existing claim, press two."
与 Best Buy (Canada) 的通话摘录
Tuesday, January 23, 2024 6:41 PM
营业时间是几点?我应该什么时候打电话?
Best Buy (Canada) 负责运营此 866-237-8289 电话号码 Mon-Sun 8am-12am ET 的呼叫中心。简短的回答是您应该调用 Friday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 152 通电话样本的分析(见上文)。
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 Best Buy (Canada) 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Best Buy (Canada) 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Best Buy (Canada) 最不繁忙的一天是 Saturday。最繁忙的一天是 Thursday,相比之下,这一天平均通话量多 363%。再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 152 个电话的样本。