Turkish Airlines 客户常见问题解答

最佳答案和操作指南

Turkish Airlines 的电话号码是多少?

我们最常被问到的问题是如何与 Turkish Airlines 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

我是否需要提供新冠肺炎 (COVID-19) 检测呈阴性的证明才能搭乘土耳其航空航班旅行?

是的,乘客必须提供新冠肺炎 (COVID-19) 检测呈阴性的证明才能搭乘土耳其航空航班旅行。作为预防措施,...
询问有关Turkish Airlines客户服务的任何问题,立即获得答案。

最近 Turkish Airlines 个客户问题

I am not able to change date of my already booked ticket to the US. I am following the procedure, but that's of no help. What should be done?

It seems that you're experiencing some challenges when trying to change the date of your flight. Firstly, make sure you are logged in to your account on the Turkish Airlines website. Once logged in, visit your 'Bookings' section, select the relevant booking, and click on the 'Change Flight' option. If your ticket is eligible for changes, a calendar will appear for you to select your new desired date. All changes are subject to fare differences and change fees. If you continue to face difficulties, it may be due to restrictions based on the fare conditions of your ticket, or because of limited seat availability. In such a case, we recommend contacting Turkish Airlines directly for assistance.
询问时间:Mar 26, 2024 7:40 AM

Good morning. My booking is confirmed for the 6th April from US to Sierra Leone. Is it possible to change to 13th April?

Yes, it is generally possible to change your flight date with Turkish Airlines. However, it is subject to the airline's ticket rules and availability of seats on the desired date. There might be additional charges associated with it depending on your fare conditions. We recommend logging into your booking through the Turkish Airlines website or app, where you can view, modify, or manage your reservation details.
询问时间:Mar 18, 2024 1:54 PM

Book flights with stay in Istanbul

Indeed, Turkish Airlines offers a "TourIstanbul" program where passengers with layovers of 6-24 hours in Istanbul can take a free tour of the city organized by the airline. This is a fantastic opportunity to see Istanbul's stunning sights between flights. You can book your flights directly via the Turkish Airlines website or call center, ensuring to select a transit flight option that allows for a layover in Istanbul for an adequate amount of time. Once you've arrived at Istanbul Airport, just head to the Hotel Desk located in the International Arrivals Terminal before your tour's scheduled departure time if you wish to participate.
询问时间:Feb 28, 2024 9:32 PM

帮助我解决Turkish Airlines客户服务问题

Baggage

土耳其航空公司的行李费是多少?

土耳其航空有行李限额政策,允许乘客免费托运一定数量的行李,只要重量...

土耳其航空 婴儿的行李限额是多少?

乘坐土耳其航空航班旅行的婴儿有特定的行李限额。对于不占座的婴儿,重量限额为 10 公斤(22...

托运行李的最大重量和尺寸是多少?

土耳其航空允许托运行李的最大重量和尺寸因舱位等级和航线而异。为了...

我可以携带婴儿车或汽车座椅登机吗?

是的,土耳其航空允许乘客携带婴儿车和汽车座椅登机。携带婴儿或幼儿旅行的乘客...

Booking Changes

如何更改在土耳其航空预订的座位等级?

要更改之前预订的土耳其航空航班的座位舱位,请访问土耳其航空网站。点击...

如何取消或更改土耳其航空公司的航班?

您可以按照以下有用的提示取消或更改土耳其航空的航班预订。

Feedback

如何向土耳其航空公司提供有关我的经历的反馈?

如果您有正面或负面的反馈,土耳其航空始终感谢任何客户的反馈。您可以给予...

Pets

我可以携带宠物登机吗?

是的,土耳其航空允许乘客携带宠物登机。然而,这项服务需要满足一定的条件...

Travel Documents

搭乘土耳其航空航班旅行需要签证吗?

是的,根据您的目的地和国籍,您可能需要签证才能乘坐土耳其航空的航班旅行。签证要求各不相同...

我是否需要提供新冠肺炎 (COVID-19) 检测呈阴性的证明才能搭乘土耳其航空航班旅行?

是的,乘客必须提供新冠肺炎 (COVID-19) 检测呈阴性的证明才能搭乘土耳其航空航班旅行。作为预防措施,...

Payment

预订航班可接受的付款方式有哪些?

土耳其航空接受多种预订航班的付款方式。客户可以通过主要信用卡方便地付款,例如...

Airport Procedures

我应该在航班起飞前多久到达机场?

建议搭乘土耳其航空航班的乘客至少在预定起飞时间前两小时抵达机场...

Loyalty Program

土耳其航空有里程忠诚度计划吗?

是的,土耳其航空提供名为 Miles&Smiles 的里程忠诚度计划。它旨在奖励常旅客各种...

Entertainment

有哪些机上娱乐选项?

土耳其航空提供多种机上娱乐选项,确保乘客享受愉快的旅程。我们最先进的...

Food on Board

我可以自带食物登机吗?

是的,土耳其航空的乘客可以携带自己的食物登机。但是,有一定的限制和指导...
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