Ourtime.com 客户常见问题解答

To seek a refund for charges on your account, you need to review the cancellation policy provided during the cancellation process. If you believe the charges are incorrect, please check the most up-to-date contact information available on this page for assistance with your specific situation.

There could be several reasons for the inability to verify your cell number. It might be due to an incorrect entry, issues with your mobile carrier, or a temporary technical problem. Make sure that the number you entered is correct and that you have adequate mobile reception. If the problem persists, consider trying again after some time.

Ourtime.com's refund policy typically states that charges are non-refundable, which includes subscriptions and other services. Exceptions may apply in certain circumstances. It's best to review the specific terms and conditions on the website for detailed information.

The cost of the smallest subscription on OurTime.com can vary based on location, promotions, and other factors. Usually, the one-month subscription is the smallest and costs around $29.99. However, it's always best to check directly on the OurTime.com website for the most accurate, up-to-date pricing details in your region.

To correct your date of birth on Ourtime.com, you will need to go to "My Account" that's accessible from the menu at the top of the page. However, please be aware that some details, including birth date, may not be editable after the account creation process for security reasons. If you can not adjust your birth date yourself, you might need to delete your current account and create a new one with the correct information. Remember to save any conversations or contacts before you do so, otherwise, you might lose them.