We're really sorry to hear about the mix-up with your shoe order. Mistakes like these can sometimes occur. The best course of action is to return the shoes size 11, given that they are not your size, even if the box indicates size 10. Please ensure to follow our standard returns policy. You may then place a new order for the correct size. We apologize for any inconvenience this may have caused.
询问时间:May 11, 2024 10:45 AM