MyPoints Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access MyPoints customer support.

MyPoints's Best Contact Information

Q:

How do I contact MyPoints customer service?

A:MyPoints does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact MyPoints starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.
Q:

Does MyPoints offer 24 hour customer service?

A:Not by phone. Below is a list of customer service channels and hours.

How to contact MyPoints Customer Service

There are other ways to contact MyPoints customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

help.mypoints.com - Customer Service
Use this link to submit your issue to them online
Mon-Fri 9am-5pm PST
As a last, sometimes only, resort- MyPoints customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with MyPoints?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with MyPoints, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What is MyPoints?

MyPoints is a loyalty rewards program that offers members various ways to earn points, which can be redeemed for gift cards, cash-back, or travel miles. It is a platform that provides opportunities for members to earn points by shopping online, taking surveys, watching videos, playing games, and reading emails. With a membership, individuals can earn points by making purchases from affiliated retailers or by completing various online activities. MyPoints offers a user-friendly website and mobile app that make it easy for members to keep track of their points, browse offers, and redeem rewards. It is a trusted and established platform that provides an effortless way for users to earn rewards for their daily online activities.

How does MyPoints work?

MyPoints is a rewards program that allows members to earn points by shopping online, taking surveys, reading emails, playing games, and more. These points can then be redeemed for gift cards, cash back, or travel miles. To get started, sign up for a free account on the MyPoints website and explore the various ways to earn points. You can shop at your favorite online retailers through the MyPoints portal, where you'll earn points for every dollar spent. MyPoints also partners with survey companies, giving members the opportunity to share their opinions and earn points. Additionally, reading emails and engaging with advertisements can earn you bonus points. With a wide range of redemption options and a simple interface, MyPoints provides a convenient and enjoyable way to earn rewards for everyday online activities.

Is there a minimum age requirement to join MyPoints?

Yes, there is a minimum age requirement to join MyPoints. Individuals must be at least 18 years old to become a member of the platform. This age restriction ensures compliance with legal regulations and protects the privacy and safety of our members. We cannot accept applications from those who are below the specified age limit. Rest assured, MyPoints offers a variety of opportunities to earn rewards, including online surveys, shopping, watching videos, playing games, and more. Whether you're looking to save money, earn gift cards, or enjoy exclusive offers, as long as you meet the age requirement, you can join MyPoints and start earning rewards today.

Top MyPoints customer problems and solutions

Click the link above to get answers to just about any MyPoints customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.

Help me with my MyPoints issue

Conclusion and closing notes

You came here to see MyPoints's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a MyPoints agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact MyPoints anyways and help you with your issue. Over the last 18 months, 5,304 customers like you have come in search of a phone number for MyPoints and helped us confirm they don't have one. Common reasons that people try to call MyPoints customer support department include Account Setup, Account Access, Points Not Adding, Points Redemption, Cancel Account and other customer service issues. Rather than trying to call MyPoints first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now MyPoints doesn't have any phone numbers. It's not always clear what is the best way to talk to MyPoints representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If MyPoints Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for MyPoints, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from MyPoints customers like yourself.

GetHuman does not provide call center services or customer support operations for MyPoints. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like MyPoints. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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