GetHuman 的研究人员经常拨打这个 Illuminating Company 电话号码来记录电话系统。
以下是我们最新的技巧,可帮助您在电话菜单中最快找到真人:Just keep repeating "Representative." Then say "something else." Next, just keep pressing 0, and you will be transferred to a representative.
以下是我们的研究团队对Illuminating Company电话系统问候方式的描述: In a few words, tell me how I can help you today?
以下是我们从 Illuminating Company 的电话菜单和提示中找到的一些片段,它们有助于让您了解拨打电话时会遇到的情况。我们还强调了它们的重要性:
当电话系统第一次应答时听到
"Welcome to the Illuminating Company, a FirstEnergy company.
Your call may be monitored or recorded for quality.
FirstEnergy is currently experiencing high call volumes and a longer than normal delay can be expected.
If your call is not of an urgent nature, you may wish to contact us via our website at first energy corp dot com.
Please provide a phone number where you can be reached if a personal follow-up contact is needed.
Thank you for your understanding."
与 Illuminating Company 的通话摘录
Tuesday, January 30, 2024 1:25 PM
他们可能需要您帐户上的电话号码
"What's the ten digit phone number associated with your account?"
与 Illuminating Company 的通话摘录
Thursday, April 4, 2024 4:14 PM
他们可能会询问您打电话的原因(而不是菜单)
"Welcome to the Illuminating Company, a FirstEnergy company.
Your call may be monitored or recorded for quality.
Greetings. I'm your automated assistant.
Using a short phrase, please describe why you're calling today."
与 Illuminating Company 的通话摘录
Tuesday, March 26, 2024 12:50 PM
他们可能会要求您说出或输入信息
"I still didn't understand what you said. Reducing any background noise may help me.
Here are some additional topics I can help you with.
Remember, you can say the option out loud if you hear the one that matches your question."
与 Illuminating Company 的通话摘录
Monday, April 1, 2024 12:14 PM
他们可能需要查找您的帐户
"Make a payment. To do this, I'll need to look up your account."
与 Illuminating Company 的通话摘录
Thursday, April 4, 2024 4:14 PM
营业时间是几点?我应该什么时候打电话?
Illuminating Company 负责运营此 800-589-3101 电话号码 Mon-Fri 8am-6pm ET 的呼叫中心。简短的回答是您应该调用 Wednesday。这一观察结果和下一节均基于对过去 90 天内使用我们的免费网络电话拨打的一组 138 通电话样本的分析(见上文)。
重要提示:繁忙时间、等待时间、最佳通话时间
当我们提到繁忙或非繁忙时段时,我们指的是通话量。最繁忙的时段是拨打此 Illuminating Company 电话号码的人最多的时段(非繁忙时段拨打的人较少)。通话量高并不一定意味着您拨打电话时需要等待很长时间。像 Illuminating Company 这样的公司会根据一天中的时间和一周中的日期来安排不同的呼叫中心人员,因此在最繁忙的时段,您可能会遇到较短的等待时间。当我们提到最佳通话时间时,我们指的是较低通话量和较短等待时间的最佳组合。
最不忙的时候打电话
拨打 Illuminating Company 最不繁忙的一天是 Wednesday。最繁忙的一天是 Thursday,相比之下,这一天平均通话量多 100%。再次强调,这是基于过去 90 天内使用我们的 AI 网络电话拨打的 138 个电话的样本。
Mon
Tue
Wed
Quietest
Thu
Busiest
Fri
最短的等待时间
我们测量了最短保持时间为 Wednesday。队列中等待时间最长的平均时间为 Tuesday。
最佳通话时间
总而言之,致电 Illuminating Company 的最佳日子是 Wednesday。在这种情况下,这是显而易见的。Wednesday不仅是拨打此Illuminating Company号码最不繁忙的一天,而且也是等待时间最短的一天。
为什么要拨打这个Illuminating Company号码?
以下是最近对 Illuminating Company 的呼叫及其目的的示例。这些呼叫是否与您尝试呼叫的原因相似?
报告中断: "Hi, I'm calling to report an outage at my address in Olmsted Township, Ohio."
- 来自持续 4 分 30 秒的通话,Apr 1, 2024 8:13 PM
协助激活: "I need help activating my account."
- 来自持续 2 分 51 秒的通话,Apr 1, 2024 2:59 PM
停电查询: "I'm afraid of a complete loss of power, and I know that because of my bill they reconnected my services until the eleventh until I go to PIP."
- 来自持续 6 分 49 秒的通话,Mar 26, 2024 12:50 PM
通过电话号码付款: "I wanna make a payment. Use my phone number."