"Welcome to AT and T. Call is recorded for quality. If you are calling about the recent news regarding personal customer information, you can learn more at a t t dot com slash account safety. You may have already received an email about a passcode reset.

If your personal information was impacted, you will receive information to obtain complimentary credit monitoring service through US mail.
Please say what you are calling about."

"Welcome to AT and T. Call is recorded for quality. What's the issue you're calling about? What problems are you having with your email? What account do you need help with?

Thanks. Just a sec. I look up the account from the number you've called in from and don't see that product.
Please enter the account number you want info on."

"Welcome to AT and T. Call is recorded for quality. If you are calling about the recent news regarding personal customer information, you can learn more at a t t dot com slash account safety. You may have already received an email about a passcode reset. If your personal information was impacted, you will receive information to obtain complimentary credit monitoring service through US mail. What's the issue you're calling about? What service or product are you calling about? Thanks. Hold on a minute. Is this call regarding a personal or business account? Okay. Hold on a minute. Please wait. One moment please while I handle your request. All of our representatives are assisting other callers. Rather than have you wait on hold, we can call you back when it's your turn between seven minutes and eight minutes from now. You will not lose your place in line if you choose to use this service. With a callback, you also receive the benefit of text message updates.

To receive a callback as soon as possible, press one.
To decline and hold for a representative, press three.
To schedule a callback for a later time, press four."