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Waze 客户常见问题解答

最佳答案和操作指南

如何联系Waze客户服务?

我们最常被问到的问题是如何与 Waze 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

位智社区如何帮助提高应用程序的准确性?

Waze 社区通过各种方式在提高应用程序的准确性方面发挥着至关重要的作用。首先,鼓励司机...
询问有关Waze客户服务的任何问题,立即获得答案。

最近 Waze 个客户问题

I tried everything in settings from Waze about sound. It suddenly stopped talking to me and no matter what i try it does not talk

If Waze has stopped giving voice directions, check your device's volume settings and ensure they are not muted. In Waze, go to "Settings," then "Voice & Sound," and make sure "Sound" is enabled. You can also try selecting a different voice or resetting your voice settings. Restarting the app or your device may resolve the issue as well. If the problem persists, consider uninstalling and reinstalling the app to reset any settings.
询问时间:Dec 21, 2024 3:40 AM

How do I change to English on my Waze application?

To change the language to English in the Waze app, go to the app's settings. Tap on "Voice & sound," then select "Language." From there, you can choose English as your preferred language for voice directions. Make sure to confirm your selection to apply the changes.
询问时间:Nov 28, 2024 2:10 PM

Not hearing Waze directions Volume too low

If you're not hearing Waze directions clearly, check the volume settings on your device and ensure that the media volume is turned up. Additionally, make sure that the Waze app's voice guidance settings are enabled. You can adjust the voice volume within the Waze app under the settings menu. Also, verify that the "Play sound through" option is set to your preferred audio output, such as your phone’s speaker or Bluetooth device.
询问时间:Oct 19, 2024 4:45 AM

My business moved and Waze still shows old address

To update your business address on Waze, you can use the Waze Map Editor if you have editing permissions. Sign in to the Waze app or website, search for your business, and select "Edit." Then, update the address details accordingly. It may take some time for the changes to reflect on the map, as they need to be reviewed. If you're unable to edit, you can also add a location report directly in the app to inform the community about the change.
询问时间:Aug 15, 2024 8:15 PM

How do I get voice guidance in my car

Sure, to get voice guidance in your car using Waze, make sure your device is connected to your car’s speaker either via wire or Bluetooth. Then launch Waze app on your device. Tap the Waze icon at the bottom left of the screen, go to Settings (the gear icon), then select "Sound & Voice". After that, tap on "Voice and sound" to ensure that the guidance volume is turned on, and select the desired voice for your guidance. Be sure that your car volume is turned up too. By following these steps, you should be able to receive voice guidance from Waze in your car.
询问时间:Jun 20, 2024 4:57 PM

帮助我解决Waze客户服务问题

Offline Usage

我可以离线使用位智吗?

不可以,位智无法离线使用。它需要互联网连接才能正常运行。位智依赖于实时信息更新......

Map Features

位智地图上不同颜色的道路有何含义?

位智地图上不同颜色的道路表示其交通状况和重要性。各种颜色可以帮助用户快速识别...

Route Planning

我可以在位智上为我的路线添加多个停靠点吗?

是的,您可以在位智上为您的路线添加多个站点。为此,只需打开应用程序并输入您想要的目的地作为最终...

Carpool Information

什么是位智拼车以及它们如何运作?

Waze Carpool 是 Waze 应用程序中的一项功能,旨在连接朝同一方向行驶的司机和乘客。这不是传统的...

Voice Commands

我可以通过位智使用语音命令吗?

是的,Waze 允许用户方便地使用语音命令进行导航和其他功能。通过使用语音命令,您可以...

Language Options

位智有多种语言版本吗?

是的,Waze 有多种语言版本。目前它支持超过50种语言,允许来自不同地区和国家的用户...

Community Involvement

位智社区如何帮助提高应用程序的准确性?

Waze 社区通过各种方式在提高应用程序的准确性方面发挥着至关重要的作用。首先,鼓励司机...
我们会查看客户向 GetHuman 报告的 Waze 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
已向 GetHuman 报告 Waze 个问题
常见问题目录

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