Ultra Mobile 客户常见问题解答

最佳答案和操作指南

Ultra Mobile 的电话号码是多少?

我们最常被问到的问题是如何与 Ultra Mobile 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

如何将密码重置为Ultra Mobile?

密码让您确信您的私人信息是安全的。如果您的 Ultra Mobile 密码被泄露,或者您忘记了...

我可以在国际范围内使用 Ultra Mobile 吗?

是的,您可以在国际范围内使用 Ultra Mobile。 Ultra Mobile 提供 200 多个国家/地区的国际覆盖,让您...
询问有关Ultra Mobile客户服务的任何问题,立即获得答案。

最近 Ultra Mobile 个客户问题

Unable to receive mobile card verification code

There could be a few reasons why you're not receiving your verification code. Firstly, ensure that you've entered the correct mobile number, without any errors or omissions. Sometimes, messages can be delayed due to network congestion, so it might be worth waiting for a bit longer. If none of these solve your issue, another possible reason could be that your Ultra Mobile account has restrictions on receiving certain types of messages. Lastly, your phone itself might be blocking certain types of messages. If everything else looks good and you're still facing the issue, you may want to reach out to Ultra Mobile's customer service for assistance. They will help you troubleshoot the problem and get your service working as it should.
询问时间:Mar 20, 2024 6:57 PM

The phone can receive text messages normally but cannot send text messages.

This issue could be related to your Message Center settings or a temporary issue with the network. In some cases, it's because of a lack in service coverage or low balance. Firstly, try to restart your phone. If that doesn't work, check your balance and service coverage to make sure they're adequate. Importantly, verify your SMS settings to ensure they're correct according to what Ultra Mobile has specified. If all these are correct and you're still experiencing issues, it may be a device-specific problem. In that case, you might need to contact your device's customer support or refer to the user manual for further troubleshooting.
询问时间:Mar 18, 2024 6:55 PM

What are the international calling rates for Ultra Mobile?

The international calling rates for Ultra Mobile vary depending on the country you are calling. Ultra Mobile provides unlimited calling to over 80 destinations. For other countries not on this list, you'll need to use an international calling plan which could range from as low as a few cents per minute to higher rates, depending on the country. It's best to check Ultra Mobile's official website or dashboard for the most accurate rates for the specific country you wish to call. Note that these rates are subject to change.
询问时间:Mar 5, 2024 7:09 PM

帮助我解决Ultra Mobile客户服务问题

Number Porting

如何从 Ultra Mobile 移植我的号码?

您可能出于各种原因想要转入您的 Ultra Mobile 号码。您可以通过登录您的帐户使用网站来完成此操作,如果...

Account Management

如何将密码重置为Ultra Mobile?

密码让您确信您的私人信息是安全的。如果您的 Ultra Mobile 密码被泄露,或者您忘记了...

Call Forwarding

如何使用Ultra Mobile启用呼叫转移?

本文介绍如何在 Ultra Mobile 电话上设置呼叫转移。 Ultra Mobile 同时销售 iPhone 和 Android 手机,所以...

Plans

有哪些可用的 Ultra Mobile 套餐?

Ultra Mobile 提供一系列灵活且价格实惠的计划来满足各种需求。客户可以从四个主要计划选项中进行选择......

Phone Compatibility

我可以使用我当前的手机使用 Ultra Mobile 吗?

是的,只要您当前的手机与 GSM 网络兼容且已解锁,您就可以使用 Ultra Mobile 功能。超移动运营...

Number Transfer

切换到 Ultra Mobile 时我可以保留当前的电话号码吗?

是的,切换到 Ultra Mobile 时您可以保留当前的电话号码。 Ultra Mobile 提供号码可携性,让您...

Network Usage

Ultra Mobile 使用什么网络?

Ultra Mobile 使用 T-Mobile 网络,这是美国最大的无线网络之一。通过利用 T-Mobile 广泛的...

International SMS

我可以使用 Ultra Mobile 发送国际短信吗?

是的,您可以使用 Ultra Mobile 发送国际短信。 Ultra Mobile 为 190 多个国家/地区提供国际短信服务...

Wi-Fi Calling

Ultra Mobile 支持 Wi-Fi 通话吗?

是的,Ultra Mobile 支持 Wi-Fi 通话。 Wi-Fi 通话允许客户使用 Wi-Fi 连接拨打和接听电话...

International Rates

Ultra Mobile 的国际通话费率是多少?

Ultra Mobile 为客户提供具有竞争力的国际通话费率。费率因您拨打的国家/地区而异......

International Usage

我可以在国际范围内使用 Ultra Mobile 吗?

是的,您可以在国际范围内使用 Ultra Mobile。 Ultra Mobile 提供 200 多个国家/地区的国际覆盖,让您...
我们会查看客户向 GetHuman 报告的 Ultra Mobile 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
已向 GetHuman 报告 Ultra Mobile 个问题
常见问题目录

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