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Scribd 客户常见问题解答

最佳答案和操作指南

如何联系Scribd客户服务?

我们最常被问到的问题是如何与 Scribd 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

如果我忘记归还 Scribd 上的书会怎样?

如果您碰巧忘记归还一本有关 Scribd 的书,请不要担心。 Scribd 以订阅方式运行,允许用户阅读和...
询问有关Scribd客户服务的任何问题,立即获得答案。

最近 Scribd 个客户问题

i have a saved document that i want to download and print but it will not work

If you're having trouble downloading and printing a saved document, ensure that you are using a compatible browser and that your internet connection is stable. Sometimes, refreshing the page or clearing your browser cache can help resolve issues. Additionally, check if there are any limitations on the document itself that may prevent downloading.
询问时间:Aug 23, 2024 8:00 PM

I have been billed on my credit card but I don't know my account

If you’ve been billed but do not recognize the account, it’s possible you have multiple accounts or a subscription you forgot about. Check your email for subscription confirmation messages or contact Scribd support for assistance.
询问时间:Jul 6, 2024 5:04 AM

I want to cancel my subscription

You can cancel your Scribd membership at any time by navigating to your 'Account Settings' on the Scribd website. Click on 'Membership & Payment Details' under the 'User Settings' section. Select 'End Membership' at the bottom of the page and follow the steps to confirm. Please note that this has to be done on the Scribd website and cannot be performed in the mobile app. Your membership will remain active until the end of your paid billing period, so you can continue to enjoy access to Scribd's library until then. Once your membership comes to an end, your account will be converted to a free account.
询问时间:Mar 24, 2024 9:08 PM

Getting billed and don’t know why

If you're seeing charges from Scribd and aren't sure why, it's likely because you have an active subscription. Scribd offers a free trial, but when that trial ends, the paid subscription begins unless you cancel it. You may also have made a purchase within the service. Check your account settings on the Scribd website to view your subscription status, and visit your account history for a record of previous transactions. Ensure to cancel any unwanted subscriptions to avoid future charges. If you've already done these steps and still have concerns, it may be best to reach out to Scribd's Customer Support.
询问时间:Mar 22, 2024 8:30 PM

I want to cancel an account that has an email address that I no longer have access to

If you want to cancel a Scribd account associated with an email address you no longer have access to, you'll need to remember your Scribd password since you won't be able to reset it through an email. Login using your old email and the password. Then navigate to Account Settings located under the user menu at the top right of the Scribd website. Scroll down to the Membership & Payment Details section and click on "End My Membership". After following the prompts, your subscription will be cancelled. However, if you don't remember your password, things could get complicated as Scribd usually needs email verification for significant account changes.
询问时间:Mar 20, 2024 11:44 PM

帮助我解决Scribd客户服务问题

Usage

Scribd 是如何工作的?

Scribd 是一个数字图书馆平台,其工作原理是提供对大量书籍、有声读物、杂志的无限制访问。一旦您拥有帐户,您就可以通过搜索特定标题或浏览推荐内容来探索广泛的图书馆。 Scribd 根据您的兴趣和阅读历史提供个性化推荐。您可以直接在网络浏览器中或通过适用于 iOS 和 Android 的 Scribd 移动应用程序阅读书籍和文档。 Scribd 还允许用户保存自己喜欢的标题并为其添加书签以供离线阅读,并提供用于突出显示、注释和共享段落的工具。通过订阅,您可以随时随地访问 Scribd 的收藏,使其成为一种方便且经济高效的沉迷于阅读和学习的方式......

哪些设备和平台与 Scribd 兼容?

Scribd 与多种设备和平台兼容,可以访问其庞大的数字内容库。用户可以...

Membership

Scribd 的会员计划是什么?

Scribd 提供全面的会员计划,使用户能够无限制地访问大量数字内容。通过订阅,...

Scribd 的费用是多少?

Scribd 提供不同的订阅计划来满足不同的用户需求。 Scribd 会员资格的费用取决于订阅类型......

我可以随时取消我的 Scribd 会员资格吗?

是的,您可以随时取消您的 Scribd 会员资格。 Scribd 为其会员提供无忧的取消流程。取消...

Downloads

我可以在 Scribd 上下载书籍吗?

不可以,您无法在 Scribd 上下载书籍。 Scribd 主要是一种流媒体服务,可让您阅读书籍、有声读物和其他...

我可以离线阅读 Scribd 书籍吗?

是的,Scribd 提供离线阅读功能。通过订阅,您可以下载和访问 Scribd 书籍、文档和有声读物...

Limits

我在 Scribd 上可以阅读的书籍数量有限制吗?

不,您可以在 Scribd 上阅读的书籍数量没有限制。作为订阅者,您可以无限制地访问整个图书馆......

Sharing

我可以与其他人共享我的 Scribd 库吗?

是的,您可以与其他人共享您的 Scribd 库。 Scribd 允许您与...分享您最喜欢的书籍、文档和有声读物。

Trial

Scribd 有免费试用版吗?

是的,Scribd 为新用户提供免费试用。通过注册,您可以访问完整的 Scribd 图书馆,包括书籍、有声读物、杂志……

Returns

如果我忘记归还 Scribd 上的书会怎样?

如果您碰巧忘记归还一本有关 Scribd 的书,请不要担心。 Scribd 以订阅方式运行,允许用户阅读和...
我们会查看客户向 GetHuman 报告的 Scribd 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
已向 GetHuman 报告 Scribd 个问题
常见问题目录

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