The question we are asked most often is about how to talk to Halifax customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
how do I contact the halifax phone banking service
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Apr 23, 2025 12:24 PM
Pending costs on my account from cruise ship I haven’t spent
It appears that a transaction has not matched your records, possibly from a cruise ship purchase you are certain you didn't make. In situations like this, we recommend checking your account activity thoroughly to confirm whether or not it's something that slipped your mind. If you're certain you didn't make those purchases, please get in touch with Halifax's fraud department immediately. They will guide you through the necessary steps to ensure your account is secured and any fraudulent charges are investigated and refunded if necessary. Remember, the contact details for Halifax can be found on this webpage that you are currently viewing.
Asked May 10, 2024 10:27 AM
No monthly interest payments on my ISA Bonus Saver
With the Halifax ISA Bonus Saver, interest is not paid monthly, but annually. This means that every year, all of the accumulated interest on your account is deposited into the account. The amount of this interest will depend on the balance of your account throughout the year. Please remember to keep your account funded and in good standing to ensure you continue earning interest.
We look to the Halifax issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.