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Google Maps 客户常见问题解答

最佳答案和操作指南

如何联系Google Maps客户服务?

我们最常被问到的问题是如何与 Google Maps 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

可以查看公共交通路线和时刻表吗?

是的,Google 地图提供有关公共交通路线和时刻表的详细信息。用户可以轻松访问这些信息...
询问有关Google Maps客户服务的任何问题,立即获得答案。

最近 Google Maps 个客户问题

how to get google maps to fix an error in my address location

To fix an error in your address location on Google Maps, open the app or website and find your location. Click on "Suggest an edit" or "Report a problem," and then provide the correct information. You can follow the prompts to submit your edit. Google will review the information and make updates as necessary, which may take some time.
询问时间:Dec 21, 2024 3:08 AM

The maps show the wrong address of my house! When I enter my address, it gives an incorrect location 2 km away from me. I have tried to change the address myself many times, report the error, but nothing happens.

If your house address is showing incorrectly on Google Maps, it can be frustrating. We recommend ensuring that you have reported the issue through the "Report a problem" link in the Maps app or on the website. Make sure to provide as much detail as possible about the correct location. Changes may take time to process, so keep checking back. If the problem persists, there is a link to the most up-to-date contact information right here on this page for further assistance.
询问时间:Nov 17, 2024 1:59 PM

Download all my Google maps history

Google Maps doesn't currently offer a feature to download all your Maps history. You can view your Google Maps history, including locations you've searched for, directions, and even locations where your device has been. This is accessible from Google Maps 'Your Timeline' feature on the web and the Google Maps app. If you need a copy of this data, you can access it through Google Takeout, a tool which allows you to export your Google account data across all Google services. Using this tool, you can download your location history data. Please remember to review your privacy settings regularly to ensure they remain appropriate for your needs.
询问时间:May 27, 2024 11:39 AM

They are not correcting an address pin

If an address pin on Google Maps is incorrect, you, as a user, can report it. Open the Google Maps app, tap on the incorrect pin, then select the "Report a problem" option. Input the correct information and submit. Google may take a little time to review and implement the changes, so it may not be seen immediately. However, if you've reported the problem and it hasn't corrected for a few weeks, it may be due to Google needing to verify the information or address issues of privacy or safety. Google strives to present accurate and useful mapping information, but sometimes corrections may take a little longer.
询问时间:Apr 23, 2024 2:24 PM

My residence Address is not available in Google map

If your residence address is not available on Google Maps, you can add it through the Map Maker feature. Open Google Maps, click on the menu button (three horizontal lines in the search bar), and select 'Add a missing place'. Fill in the details such as name, category, and location. Once you've submitted your addition, it gets reviewed by the Google Maps community. If approved, your home will become searchable on Google Maps. Please note that for privacy and safety, specific apartment numbers or suite numbers should not be added to Google Maps.
询问时间:Apr 18, 2024 4:46 PM

帮助我解决Google Maps客户服务问题

Route Planning

我可以在路线中添加多个目的地吗?

是的,您可以在 Google 地图上的路线中添加多个目的地。为此,只需打开 Google 地图应用程序或网站,输入...

我可以在路线上添加多个站点吗?

是的,您可以轻松地在 Google 地图上的路线中添加多个停靠点。添加停靠点可以让您更有效地计划行程,并且...

Location Sharing

我可以与某人共享位置吗?

是的,您可以使用 Google 地图轻松地与某人共享位置。要共享位置,只需在您的设备上打开 Google 地图应用程序即可...

Offline Maps

我可以离线使用 Google 地图吗?

是的,您可以离线使用 Google 地图。通过离线地图功能,您可以将特定地图下载到您的设备并访问它们...

Traffic Updates

是否可以查看实时路况更新?

是的,Google 地图提供实时路况更新。通过使用来自 GPS、移动设备和其他来源的实时数据,Google 地图不断...

Public Transportation

可以查看公共交通路线和时刻表吗?

是的,Google 地图提供有关公共交通路线和时刻表的详细信息。用户可以轻松访问这些信息...
我们会查看客户向 GetHuman 报告的 Google Maps 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
已向 GetHuman 报告 Google Maps 个问题
常见问题目录

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