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Globe Telecom 客户常见问题解答

最佳答案和操作指南

Globe Telecom 的电话号码是多少?

我们最常被问到的问题是如何与 Globe Telecom 客服人员沟通。点击此处获取联系信息、电子邮件和聊天选项、联系人工客服、等待时间等信息。

为我的 Globe Telecom 预付费账户充值或充值有哪些不同方式?

有多种便捷的方式可以为您的 Globe Telecom 预付费账户充值或充值。首先也是最重要的是,您可以轻松地利用...

Globe Telecom 的网络覆盖范围有多大?

Globe Telecom 的网络覆盖范围遍及整个菲律宾,为城市和农村地区提供广泛的连接......
询问有关Globe Telecom客户服务的任何问题,立即获得答案。

最近 Globe Telecom 个客户问题

How can i use globe sim card here in abroad

To use your Globe SIM card abroad, ensure that your mobile phone is unlocked and supports international roaming. Before leaving, activate international roaming through the Globe website or app, or by sending the appropriate text command. Check for any applicable roaming charges and choose a roaming package that best suits your needs. Once abroad, you should receive a notification that roaming is enabled. Remember to set your phone to "Data Roaming On" in the settings to use mobile data while overseas.
询问时间:Sep 5, 2024 8:37 AM

Hello po. My Gplan999 ended last June, 2023. So my device is already paid. How can I cancell my Globe contract, so I will not have to continue paying 999/ month?

To cancel your Globe contract, you need to formally request the termination of your plan. Ensure all dues are settled before proceeding. Follow the instructions provided on the Globe Telecom website or visit a Globe store to complete the cancellation process.
询问时间:Jul 20, 2024 2:56 PM

how to successfully Renew my globe plan with device

To renew your Globe plan with a device, you can visit the Globe Store or go online to the Globe website. You may need to complete any necessary forms and choose your preferred device and plan. Ensure your account has no outstanding balances. You might also be contacted by a Globe representative offering renewal options.
询问时间:Jun 23, 2024 4:30 AM

My sim does not have any signal. How to fix it?

First, try toggling Airplane Mode on and off. If the issue persists, restart your phone. Ensure your SIM card is properly inserted. Check for any network outages in your area by asking someone nearby or checking online forums. If there's no outage, try manually selecting your network provider in your phone's settings. If the problem continues, you might need to request a SIM replacement.
询问时间:Jun 22, 2024 11:05 AM

How to fix my simcard can’t received sms

If your Globe Telecom SIM Card isn't receiving SMS, there could be several reasons such as network issues, device issues or incorrect settings. First, make sure your smartphone is not set to "Do Not Disturb" mode and the SMS center number is correctly set. Restart your device and check if the issue persists. Try inserting your SIM card into another device to check if the issue is with your phone or the SIM card. Delete old text messages and ensure there's enough storage space to receive new ones. If the problem continues, it might be an issue with your SIM card and you'll need to consult Globe Telecom's customer service directly for replacement or further troubleshooting.
询问时间:Apr 24, 2024 8:58 AM

帮助我解决Globe Telecom客户服务问题

Overview

什么是环球电信?

Globe Telecom 是菲律宾领先的电信公司。它提供广泛的服务,包括移动、固定电话、...

Mobile Plans

有哪些可用的 Globe Telecom 移动套餐及其功能?

Globe Telecom 提供一系列量身定制的移动套餐,以满足不同的客户需求。可用的计划包括 ThePlan、ThePlan...

Rewards Program

什么是 Globe Rewards 以及它如何运作?

Globe Rewards 是 Globe Telecom 向其用户提供的一项忠诚度计划。它允许用户通过积极使用 Globe 来赚取积分...

International Roaming

我可以在国外旅行时使用我的 Globe Telecom 移动套餐吗?

是的,您可以在出国旅行时使用 Globe Telecom 移动套餐。 Globe Telecom 提供国际漫游服务,允许...

Top-Up Methods

为我的 Globe Telecom 预付费账户充值或充值有哪些不同方式?

有多种便捷的方式可以为您的 Globe Telecom 预付费账户充值或充值。首先也是最重要的是,您可以轻松地利用...

Network Coverage

Globe Telecom 的网络覆盖范围有多大?

Globe Telecom 的网络覆盖范围遍及整个菲律宾,为城市和农村地区提供广泛的连接......
我们会查看客户向 GetHuman 报告的 Globe Telecom 个问题,以确定哪些问题最为常见,以及需要花多少时间研究如何解决这些问题。
已向 GetHuman 报告 Globe Telecom 个问题
常见问题目录

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